- Report: #816734
Complaint Review: RockAuto - madison Wisconsin
Reported By:
Miss A -
Farmington, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
RockAuto
madison, Wisconsin, United States of America
Phone:
Web:
www.rockauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RockAuto sent me wrong part, made me pay for all shipping, even the return.. madison, Wisconsin
Seems I have the same problem everyone else does with these people. I order certain parts, they sent me something different, refunded the part amount, refused to refund shipping. Plus I had to pay to ship it back to get my refund.
When I called customer service they told me I had ordered the wrong parts and it was my fault. I am very anal about ordering things on line and am POSITIVE I did NOT order what they sent me. Not to mention one of my best friends is a mechanic and sat right next to me while I ordered everything.
I'm guessing this is all just a ploy to make an extra buck. I am completely disgusted at their tactics and have no idea why they are even still in business!
Next stop, REPORT THEM TO THE BBB!!
When I called customer service they told me I had ordered the wrong parts and it was my fault. I am very anal about ordering things on line and am POSITIVE I did NOT order what they sent me. Not to mention one of my best friends is a mechanic and sat right next to me while I ordered everything.
I'm guessing this is all just a ploy to make an extra buck. I am completely disgusted at their tactics and have no idea why they are even still in business!
Next stop, REPORT THEM TO THE BBB!!
