- Report: #1153257
Complaint Review: Rodney the Printer - brooklyn New York
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Author Not Confirmed
Why?
Rodney the Printer
1734 Flatbush Ave brooklyn, 11210 New York, USA
Phone:
7184622727
Web:
www.rodneytheprinter.net
Categories:
Business Rating:
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Rodney the Printer Rodney the Printer ripped me off on a EDDM order. Incompetent & Dishonest brooklyn New York
I contracted with this printing company to print out 2500 USPS EDDM mail pieces for a promotion I was running. Before bringing them the job i spoke to Rodney on the phone. He informed me that he was well experienced at this kind of printing and was familiar with post office guidelines for EDDM mailings.
I knew i might have a problem with this company when they took a whole 2 weeks to send me a proof if the postcard I needed printing. It actually took another 2 weeks to get the printing done, when I got the printing it was riddled with errors and different from the proof that was submitted to me.
I went to there shop and was told by a lady at the front desk that the job would be reprinted by the next day. I then received a call the next day from another person in the office telling me that their machine broke down and I would get the printing in a few days.
I took another 3 weeks to get the second printing done. When I received that printing, it was the wrong size. A size that was completely non-compliant with USPS guidelines. Anyone skilled at EDDM printing would have known that.
The printing job I was having done was a limited time promotion that was running for 2 months, when i finally got the second printing (which was also flawed) there was only 4 days left in the promotion.
This experience with Rodney the printer was a complete waste of time and money.
I must also add, during this ordeal I made at least 5 visits to that place. Never once did I see this Rodney guy. He was always in the back room looking through a one way mirrored glass. While he was ripping people off, he never had any courage to face his customers/victims eye to eye. A real COWARD!!!!!
