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  • Report:  #1010897

Complaint Review: Rohrer Cosmetic Restorative Dentistry - Delray Beach Florida

Reported By:
Elizabeth - West Palm Beach, Florida, United States of America
Submitted:
Updated:

Rohrer Cosmetic Restorative Dentistry
715 Goerge Bush Blvd Delray Beach, 33483 Florida, United States of America
Phone:
561 265 1998
Web:
www.drsrohrer.com
Categories:
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I went to have a new patient exam and consultation to remove my silver fillings to composite fillings and unfortunatley that is not what I got. The dentist claimed that my gums were infected and that I needed  a deep cleaning then he also claimed that my fillings were very large and that I will need porceleian inlays or gold .  The dental assistant then took digital xrays which the dr was to busy to read and therefore I was told that I would need to schedule another appt. How can a dentist know what is going on if he does not have time to look look  at my xrays..  However He certainly had time to trick me having an occusal image to determine my bite because he claimed my teeth were cracking from too much pressure.  Bottom line , I ended up a having to pay an extra 192 dollars for this image and was never advised before hand of the extra cost.  

  When I received the final bill which was not itemized at the front desk I was  shocked by the exhuberant price and asked for an itemized bill to show line by line what I was paying for  The office Boy Gonzalo seemed annoyed , but he did finally print out a new  the bill showing  the extra charge for the occusal image, the office boy Gonzalo told me that he gave my the price  and that I must have forgotten about it??? How is it possible for anyone to forget an extra 192 dollars extra charge. I would have never agreed to that expecially since that was something that was not even related to the purpose of my visit.   

I walked out of the office paying over 525 dollars for less that full set of xrays and consulation.  My gut instinct told me to get out of there fast and to go to another dentist . 

The next day I found a local dentist , I had full set digital xrays , my silver filling removed and replaced with composite, a regular cleaning and to top it off they told me that it was nice to have someone that had such healthy teeth and gums and that they should only see me in 6 months.  

I will be reporting them to the American Dental Association for unethical practices


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