- Report: #1263678
Complaint Review: Rooms to GO - Nationwide
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Author Confirmed
Why?
Rooms to GO
Nationwide, USA
Phone:
1-800-766-6786
Web:
http://www.roomstogo.com/
Categories:
Business Rating:
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Rooms to GO Bad Quality Leather used on sofas which don't last more than 3 years Nationwide
Report Attachments
I bought my Love Seat and Sofa in December 2011 and took the extended warranty. Exactly after 1 month of expiry of the extended warranty my sofa and love seat started cracking and peeling . I tried to talk to the sales people in the store but they say "we cannot do anything after the warranty has expired". I have moisturized the sofa and love seat regularly with the lotion given by R2G. But looks like the so called leather is defective as many other people have complained online.
I am surprised R2G didnot recall these inferior quality sofas. I was a loyal customer of R2G for several years but looks like i need to start shopping other stores like Ashley or Nebraska. I am really frustrated after spending more than $1300 and 3 year of normal use that these are going to end up in trash.
Donot buy leather sofas from Rooms to go.
2 Updates & Rebuttals
Sent an Email to Tellus on Oct 21
#2Author of original report
Fri, October 30, 2015
Hello,
I sent an email to your email [email protected] on Oct 21 i.e 5 days before i posted here with all the attachments and customer number.
I was hoping you would respond to my email but after enough wait i posted it here.
Please let me know if you want me to resend,
Thanks!
TellUsRTG
Florida,Tellus
#3UPDATE Employee
Fri, October 30, 2015
This looks bad. Would you be able to send us your order info to [email protected] so we can look into this?
