- Report: #1265462
Complaint Review: Roomster Corp - Internet
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Author Not Confirmed
Why?
Roomster Corp
Internet, USA
Web:
roomster.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Roomster Corp Roomster.com, Roomster Corp unauthorized payments, recurring payments, concealed contact info, no phone number or contact info available unless current paying member Internet
I signed up for a 3-day subscription to Roomster.com for 5.95. I have, without my consent, been charged 3 recurring payments of 29.95 since then. When I tried to contact Roomster customer service to dispute these payments, the site wouldn't let me access that information unless I "reactivated my profile" AKA give them more money. They literally have a tab called "24/7 support" which, when clicked on, redirected to the page that says nothing except "Your profile is disabled" with a button below that says "Reactivate my Profile". Sneaky, slippery bastards. They've made it so that there is no way I can contact anyone at this company to get a refund or at least complain, (without paying more money) because they know a lot of people would.
