- Report: #358244
Complaint Review: Roomster.com - Internet
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Roomster.com
Roomster.com Internet, U.S.A.
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Roomster.com SNEAKY-Over charged without authorization Internet
This is a .com company who advertises that they will help you either find a roommate or help you list your home for a prospective renter.
They advertise that after you fill out your profile, you can only access other members by upgraded to a higher membership.
They offer 3 or 4 different plans. I signed up for a 2 week trial period. I started on July 16....it should have ended on July 30. On July 31st I went on line and cancelled it. I was very unhappy with the service, and truly believed that there never were any prospective renters (that they were all made up). I never received one response to over 70 emails I sent out.
Much to my amazment, on July 31st, a debit was entered for $29.95 from my checking account. I immediately called them and asked them to reverse the fee, as I was not interested in continuing with their service.
I went on line and noticed that there are several hundred people posting complaints against this company.
One of the complaints is that you can not get a hold of them any other way then thru email. If they do not want to respond to you, they do not.
This is the biggest ripoff I have ever seen!!!!! Please do not sign up for this service. Not even for a 3 day trial. One customer has had a whole years worth of fee deducted from their account.
Concerned Customer
Proudlady
Agoura, California
U.S.A.
They advertise that after you fill out your profile, you can only access other members by upgraded to a higher membership.
They offer 3 or 4 different plans. I signed up for a 2 week trial period. I started on July 16....it should have ended on July 30. On July 31st I went on line and cancelled it. I was very unhappy with the service, and truly believed that there never were any prospective renters (that they were all made up). I never received one response to over 70 emails I sent out.
Much to my amazment, on July 31st, a debit was entered for $29.95 from my checking account. I immediately called them and asked them to reverse the fee, as I was not interested in continuing with their service.
I went on line and noticed that there are several hundred people posting complaints against this company.
One of the complaints is that you can not get a hold of them any other way then thru email. If they do not want to respond to you, they do not.
This is the biggest ripoff I have ever seen!!!!! Please do not sign up for this service. Not even for a 3 day trial. One customer has had a whole years worth of fee deducted from their account.
Concerned Customer
Proudlady
Agoura, California
U.S.A.
