- Report: #229920
Complaint Review: Roomster.Net - Brooklyn New York
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Author Confirmed
Why?
Roomster.Net
131 95th St Apt 2E Brooklyn, 11209 New York, U.S.A.
Phone:
917-698-9900
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Roomster.Net ripoff Fraudulent billing deceptive advertising You pay more then is claimed and they keep charging you You cancel on their site with no record They have many complaints against them Brooklyn New York
The use deceptive business practices. You cancel on their site and your membership lives on. So does the billing. They claim if you downgrade from their preium membership you can keep your account free of charge. there is nothing free about it!
Paula
Watertown, Massachusetts
U.S.A.
Paula
Watertown, Massachusetts
U.S.A.
1 Updates & Rebuttals
Paula
watertown,Massachusetts,
U.S.A.
Roomster.net, Brooklyn New York
#2Author of original report
Thu, January 11, 2007
I placed a call to the CEO of Roomster.net. He did contact me back and I will be given a partial refund. He was very upset with my report on Rip-Off. Roomster.net claims I did not terminate my membership or that I just thought I dd. They informed me that they had checked their logs. Although Roomster.net and I may not agree on the issues. I respect that they care about their customer service delivery and looked into my claim. I believe that Roomster.net treated me fairly and I am pleased with the outcome.
