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Royal Caribbean Personnel - Customer Service Are Rude! Telephone web assistance is the worst in the cruise industry. I asked simple questions about registering for excursions, the terse, rude youn woman hung up on me! Miami Florida
If you need help booking excursion, beware! The customer service rep. that I spoke to as though she was next to me, treated me like I was mentally disabled, rude and hung up on me. I have talked to many cruise customer service reps...Royal Caribbean hires the worst people.