- Report: #242531
Complaint Review: Royal Holiday Vacation Club - Miami Florida
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Author Confirmed
Why?
Royal Holiday Vacation Club
PMB # 281 5727 NW 7th St Miami, 33126-3105 Florida, U.S.A.
Phone:
800-961-1810
Web:
N/A
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Royal Holiday Vacation Club ripoff stripped of all benefits ut still being charged maintenace fee and late charges Miami Florida
I was on vacation with my girl friend in Cancun in August 2004. I was talked into purchasing the time share. Before I signed the contract, they gave me several certificates entitling me to 45,000 additional point for 3 years. Also they gave certificate to Hyatt Hotel in Cancun for one month( all inclusive) and they waived 1st year maintenace fee. In January 2005, I received 2 bills, one bill for the damage caused by Wilma and the other one was for the 1st year maintenace fee. I paid for the damage and did not pay 1st year's fee. I called them several time and faxed them copies of my contract and the the certificcate. I spoke to majority of their customer service without any resolution to my problem. They send me to collection agency. I called the agency, they could not give me a name that can resolve the issue. I was told that they get the accounts via an email. Last year, the took away 1st year's points (15,000) point. they also took away all the certificates and I can not use the club. However, they are still charging me the maintenace fee and late charges. I have such a ad feeling about this company that I don't even want to use them. They are very bad to do business with. Every time you call them you get a different person. They all give you the same answer, they have no supervisor and there is nobody that can help. Stay away from them.
Suzy
naperville, Illinois
U.S.A.
Suzy
naperville, Illinois
U.S.A.
1 Updates & Rebuttals
Deby
New York,New York,
United States
Reply
#2Consumer Comment
Mon, November 06, 2017
It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:
timesharescam . com / blog / 46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/
timesharescam . com / blog / 158-how-to-cancel-a-timeshare/
I hope you can solve your problem, good luck!
