- Report: #1037045
Complaint Review: Royal TransportationValley Village Ca 91607 - Valley Village California
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Royal TransportationValley Village Ca 91607
12501 Burbank Blvd. Suite 4-282 Valley Village, 91607 California, United States of America
Phone:
888 557-2927
Web:
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Royal Transportation,Valley Village, Ca 91607 May sales rep. John - owner Mis quoted estimate costs and lost items without refund for losses Valley Village, California
Royal Transportation representative May handled my household move from Califronia to west virginia in april 26,2012. I was quoted a fair price of $2500.00, and told that my belongings would stay on the same truck throughout the juorney. This did not happen, the truck that arrived was a small vantruck. t was told that the stimate was incorrect after they loaded all my items. The driver Micheal who was a liar, told me to read a contract he handed me, that was three pages long and in real small print. I weight all my items and found the wight to be 2500 pounds. Micheal estimated the weight to be 4500 pounds and the estimate rose to $ 4500.00. I told him that I wanted the truck weighted and he told me that they would weight it at the warehouse and if the 4500 pounds was correct, that I would have to pay an additional $ 1000.00. May is a smooth liar, and in fact I feel she is a crook along withis guy name John who would never give me his last name. Well the real problem occurred upon delivery after getting threating phone calls from John that my items would be destroyed if not delivered earlier that the delivery date. Upounn packing my items that came by way of low-cost moving company, we found that a brand new 6 foot fiberglas ladder was missing, a box of household item 2 damaged filing cabinets, and a damaged expensive record. Filed a claim with their insurance company, Anthem Claim Management, out of Anthem, Arizonia for a refund of my losses. They sent me a notice to sign that would release Royal from any wrong doing and a promise check for $ 12.00. I thought they we kidding, since I paid $ 10.00 in postage to send them the information and photos they needed. I laugh at their offer and sent them a letter explaining that I would do everything possible in my powers to warn everyone of this unreliable and crooked company.
1 Updates & Rebuttals
Joel lorenz
Hinton,West Virginia,
Never returned my refund after 2 years
#2Author of original report
Thu, August 29, 2013
I would like veryone to know that Royal acknowledge bad business practices to me, and told me that they would return my requested money for damages and lost items when they delivered my household items. I reported them to the Transportation review also. To this date they have never tured to erturn the money they owned me. I talk to May who continues to lie about the return being sent. everone steer clear of this Royal Transportation Company out of Valley Village, California. They are trully a bunch of liers and crooks. The whole amount is over $ 360.00 which is nothing to they but a lot to me, besides the principle.
