;
  • Report:  #197613

Complaint Review: Rt 8 Marine-Kleber Brothers - Glenshaw Pennsylvania

Reported By:
- Verona, Pennsylvania,
Submitted:
Updated:

Rt 8 Marine-Kleber Brothers
1616 Rt 8 Glenshaw, 15116 Pennsylvania, U.S.A.
Phone:
412-486-2000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Do not Buy anything from these people. They are scam artists!

We tried to buy a boat from these people, $14,500 was about total price. They had the boat in stock and told us for some reason it would take two weeks. So we ok'ed the 2 weeks. At the end of getting everything together they asked for a good faith deposit. We gave them a check $500 they asked for. Anyhow two weeks have gone by and no boat. The good faith check they asked for, the one they said would not be cashed and is not anywhere on the invoice but is in writing that we gave them, was cashed. They cashed the check that they were to give back upon pick up of boat. After 2 weeks we went to see why our boat hasn't moved. The mechanic said our salesman Beverly had left for the day, even though we saw that her truck is still there. We wanted to know why we dont have boat and why the check was cashed. They hid from us. While the mechanic stood there and lied. This has to be criminal! The check was to be given back when boat was picked up, BUT THEY CANT GIVE IT BACK THEY CASHED IT! AND THE KICKER NO BOAT! IT SITS IN THE LOT UNTOUCHED! And they wont even tell us what is going on. We just keep getting the run around. They lied and avoided us cause they have no answer for us. We have been by this place every day to see our boat get taken into the bay to be worked on and it has not been moved! We asked to see the owner and was told the OWNER IS ON VACATION!.

NOW WE HAVE BEEN TOLD THEY ARE NOT SELLING US A BOAT AND THEY ARE KEEPING OUR GOOD FAITH DEPOSIT BECAUSE WE CAUGHT THEM IN LIES! ?They didn't like our attitude?. That is why they are not selling us a boat. They never planed on getting us a boat, all they were out to do was take our deposit! This is unbelievable that business are allowed to just rob people! We called the police they wont do A thing. We called sun tracker they wont do a thing. We even contacted the attorney General's Office!

D

Verona, Pennsylvania
U.S.A.


6 Updates & Rebuttals

Rick A

Monroeville,
Pennsylvania,
john

#2General Comment

Tue, July 02, 2013

As im having issue 2+ years of issues and nobody will answer the phone there maybe you can call me and offer a solution ? I doubt it though as I have encountered the same elusive " business practice " as this person . I despise having any opinions made public so ill simply ask that you call me !!!


John

Glenshaw,
Pennsylvania,
U.S.A.
people who you do not do business with!!!!!!

#3REBUTTAL Owner of company

Mon, May 11, 2009

This is a rebuttle to the claims set forth. My name is john and I am the owner. These so called ripped off consumers need people to feel sympathy for them so that they can get ahead in life. this deal was fine at the time untill they threatened my sales person by trying to run them off the road. They are banned from the property with a pfa by the police. it is easy to slam a business but when the truth comes out these are the people who should not be allowed to do any business. we are a 58 year old business and if we did not do it right we would not be here for 58 years


Johnboy

Apollo,
Pennsylvania,
U.S.A.
GOOD JOB

#4Consumer Comment

Wed, February 18, 2009

I have a 9.8 mercury outboard. I was serving in Iraq & my motor was under water for 3-4 days when my home was flooded. Another marine shop in verona said my motor was garbage. Kleber Brothers informed me how to fix my motor & sold me the parts. If it was'nt for them my son & i would'nt be able to go fishing. I JUST WANTED TO SAY THANK YOU TO THEM GOOD JOB.


Another Victim

Penn Hills,
Pennsylvania,
U.S.A.
I Agree With Original poster-RT 8 Marine is BAD BUSINESS!!!!

#5Consumer Comment

Tue, June 17, 2008

I'll second the remarks by the previous poster. They have taken my parents for THOUSANDS of dollars over the years for poor and improper repairs. - The impeller in the sterndrive failed after being serviced by them. Causing the engine to overheat and warp the head. - They charged over $2000 to replace the head (which my parents had to supply because they could not find one). Only to later find out that the block was also cracked the entire time and the engine ended up needing replaced anyhow. - A simple hub on their trailer went bad and they were sold an ENTIRE NEW AXLE for a 20 year old boat trailer. It would have been about the same price for wn entire new trailer. I thouhgt that I was the only one who hated Kleber Brothers Marine. Everybody beware!!!!!


D

Verona,
Pennsylvania,
U.S.A.
Complete Nonsense

#6Author of original report

Wed, April 09, 2008

We still have the contract, if you would like we can match up your false rebuttel to the false police report after Beveraly was caught in complete lie. Your known for bad business all over this area that is why you are having bad business. You will be exposed further and further. It wont go away! Also we like how you were trying to sell a 25 hp motor with a 20 hp decal kit? Want to see paper work would you like to compare paper work???? We got ours you got yours?


John Kleber Owner

Glenshaw,
Pennsylvania,
U.S.A.
Clarification

#7REBUTTAL Owner of company

Wed, March 19, 2008

this is a rebuttle for this claim. this is a simple open and shut situation. 1. the customer's boat was done. 2. the customer was one day early for pick -up. 3. the customer showed up not only one day early but also after closing time! 4. the money held back was for a deposit on boat, it was fully refundable if we did not do our job properly. the contract was broken by the customer for arriving one day early. we did not have the bank contracts ready untill the day of pick up. 5. the customer also hunted down the sales person and threatend by attempting to run her off the road with her child. 6. there is a police report on file of this! 7. the money being held back is the the time in which the crew put this boat together, in addition to this boat being a special order item. 8. the attorney general even agreed with this decision. this is why it went no further! 9. I wish now that the correct info is out, this case can be put away. 10. if information is needed please contact me 11. this family is why business is getting so hard to do. they are exempt from anything that they do, therefor it is always the business to blame. 12. this family is banned from the property and will never be allowed to enter for anything because of legalities.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//