Complaint Review: RTN Roofing Systems. Inc. - Loveland Colorado

This is the first increment to be entered in the fiasco of trying to work for a company that is supposedly operated by an by a overbearing 'always right' tyrant, when in reality his employees resented the owners hiring new talent, wanting the advancement for themselves (even thought they are slobs and not well spoken), and began running leads surreptiously in order to undermine the efforts of a professional salesperson, who in addition was hired under false pretenses. 

The employees ended up superceding the systems attempted to be put into place by this inept management team (family owned, what a joke; family protects one another at the expense of everyone else is more accurate.)  Then the tin horn Jeff Lozon blames the hobbled salesperson for the ineptitude of his company, blaming the salesperson rather than the true cause of dissent.

The following statement was sent to my attorney to get the ball rolling in terms of following Colorado Department of Labor and Emloyment guidelines.  Jeffery Lozon immediately began sending ( in his usual fashion) harassing emails that were full of his faulty insight, including accusing me of 'extortion' for attempting to collect funds owed legally.  How will RTN Roofing and Jeffery Lozon and browbeaten little brother Joel feel when the 6 out of 8 customers that were misinformed and who's time was wasted are all called as witnesses to the defamation that this classless individual maintains:  Blaming others in order to protect his own skin. 

This statement is intentionally missing some pertinent facts, in order that RTN Roofing cannot twist the truth; the facts will come out when depositions are obtained; there is no reason to provide these cretins any defensive material at this time.  They will have the chance to lie in court.  My next entry will be additional facts surrounding how despite detailed instructions, the employees sent on a certain repair ripped off the client with more than one bait and switch tactic. . .

7/29/13 RTN claims they have a signed Craig Wall W-2 Employee sales agreement committing to sales compensation structure of draw on commission.  I do not recall signing such a document, though as a professional salesperson that is the comp structure always chosen.

However, their deceptive hiring and business practices conflicted directly with the spirit of the professional commissioned sales environment, and numerous promises made during the interview and subsequently were modified or changed at the whim of management.  I maintain that if management doesn’t even know their own sales structure, how can they expect a professional salesperson to do the proscribed tasks?

Please see attached Invoice for contact and other information.

Deceptive hiring practices:

1.  I was required to do minimum wage computer work and software testing rather than fulfill commission sales job description.   

2.  Upon initial hiring I was told RTN does all manner of commercial and industrial roofing, that they had shingle companies they worked with on hail storms, that they efficient, increasing sales opportunities, and that leads were going to be evenly

distributed—however, what I got was a company that only wanted to focus (after the fact) on only two expensive roofing systems; that they DID NOT know or work with shingle roofing companies, that all of a sudden leads were going to be distributed to those that brought in business (hard to do when all the time is wasted doing software testing and fixing management mistakes), did not even know how to operate their own software,  were going to provide complete product training (we got maybe a half hour of formal training, then it was “here’s a CD”,  that they had great CRM and  new scoping software that is supposed to make the job easier and more productive, but in reality was in initial testing and that was mostly non functional, requiring hours of wasted time and redundant operations to get the program to function properly, and that the managers has simply neglected to train all employees on the same procedures.   

2.  I was never told until the first meeting after hiring that I had to purchase a specific type of expensive computer hardware to operate their non functional onsite scoping tool—after the purchase, at the third sales meeting, we are told “oh, by the way, they are going to the “cloud “ so the software may not be functional for several more months.”

3.  In the meantime, the VP of Sales required me to set up a company email, then provided the wrong settings repeatedly, costing several more hours of unproductive work for  no other reason than ineptitude.  I was also given a company phone with NO PASSWORD I was required to use.  This took hours to delete old settings and attempt to program, which was never successful.  When I repeatedly requested the password all

I got was blank looks, and no results.

5.  On top of all this non sales related work, after a month working we were handed a Sales employee handbook, which drastically changed the sales compensation structure and other items agreed to upon hiring, arbitrarily and with no notice or discussion.  

6.  The President of the Company apparently changed his mind on compensation so often he continually forgot what he promised, or simply changed his mind for his own best interest,  with no concern for anyone else’s time or resources.  He initially refused to pay for travel after assigning out of town leads when he had said he would initially, then only because the VP  Sales had put it in writing in an email.  And the program was such a mess they asked me to clean it up.  He then paid two different rates, with no explanation. Lozon was in such a hurry to dismiss me without compensation he repeatedly messed up the rates and the travel compensation, yet insisted He was right and owed nothing.  He claims he wants to pay me commissions against the wages owed, yet the job isn’t even started yet; this was simply a ploy to get me out of his hair as fast as possible.

There are many other examples of how this company violated the spirit of commission sales compensation by requiring excessive hours of software development and extra time to perform redundant time costly operations, not normally a responsibility of a commission salesperson.

If you are a previous employee that had issues with this company, please call. (((REDACTED)))