- Report: #428553
Complaint Review: RUSH Fitness The RUSH Fitness Complex 247 RIP OFF - Chattanooga Tennessee
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RUSH Fitness The RUSH Fitness Complex 247 RIP OFF
East Brainerd 423-424-7874 6933 Lee Hwy. Chattanooga, 37421 Tennessee, U.S.A.
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RUSH Fitness The RUSH Fitness Complex 247 RIP OFF Rush away join a quaility gym: Staff are scam artist. Chattanooga Tennessee
Manager called me in to talk about a $1500 fee on my account. When I came in he did not know what it was for and could not tell me but he was "so kind" to offer to take it off if I would sign up for 3 more years. After got my breath back I simply said no. Then he said he can cancel it out and cancel my membership but could not do it for 2 Weeks so the "random charge" could be taken off. So two weeks later I came back and of Course MR. Manager does not work here anymore and no one knows what he was talking about and will not honor what I was told and have in writing. This is their M.O. I met a few people at the gym who have different problems but same staff comeback, they came to a solution with one manager then he would get transferred and the new management would not care.
Ever notice each branch has a ton of "managers" In short save your money their are plenty of better gyms around who are honest.
Daskins
chattanooga, Tennessee
U.S.A.
Ever notice each branch has a ton of "managers" In short save your money their are plenty of better gyms around who are honest.
Daskins
chattanooga, Tennessee
U.S.A.
1 Updates & Rebuttals
The Rush Member Experience Team
United States of AmericaWe are not scam artists
#2UPDATE Employee
Tue, May 03, 2011
We're disappointed your experience with The Rush was less than ideal. We do everything we can to prioritize our customers. We feel badly that you feel that we didn't address your
needs but we also want to make it right for you. If you would simply call our Member Experience Dept at this number, 800-324-3279 we will do everything we can to address your issues and win back your confidence. Again, our apologies.
