Rusty Eck Ford
Wichita,#2REBUTTAL Owner of company
Mon, September 24, 2012
Dear customer,
I apologize that you have not had a good experience at Rusty Eck Ford. I cannot tell by your comments
if you purchased a vehicle here or not. I do not have a way to contact you for a conversation as I do not have your name. Please contact me at 316-691-5578 or cell phone 316-616-7870 or by email at [email protected]. Please call me. I would like the opportunity to try to help your concerns.
Vicky McMillin
Jim
McPherson,#3Author of original report
Sun, September 23, 2012
Hey that was a great comment from you Rusty Eck. You were so concerned and wanted to set things straight. Just like everyone else in your company you are all talk. I received nothing from anyone at the dealership. I again beg everyone, please stay away from these people. If you have no concern how you are treated before or after a purchase then by all means do business with them. There are many better dealers in the area than these people. Even if you have a hard time believing what I say, ust ask around, most people will tell you similar stories. These people are con artist, when you think of the stereotypical car salesman and car dealership, these are the people.
Rusty Eck Ford
Wichita,#4REBUTTAL Owner of company
Mon, September 17, 2012
Thank you for taking the time to bring your experience to our attention. We value every customer's opinion in order to grow as a dealership in a more positive direction. Customer service and satisfaction is our main goal and t seems as though you did not perceive that durig your visit. We would like to talk further on this matter, as to learn from this experience and to continue to earn your business. I look forward to speaking with you soon. Regards, Vicky McMillin - Customer Service [email protected]