- Report: #693471
Complaint Review: Safe National of America - St. Petersburg Florida
Reported By:
Fill -
Orlando, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safe National of America
111 2nd Ave Ne St. Petersburg, 33701 Florida, United States of America
Phone:
1 800 587 0332
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safe National of America I was given a cheap TABLET St. Petersburg, Florida
I bought a Tablet at Safe National of America and it’s
really faulty. There seemed to be a problem with the optical drive. So when I
called Safe National of America about the problem, they’d said I’d have to wait
for at least four days. The most
irritating thing would have to talk from one person from their office to
another until I get to debacle with the Case Manager. So they were amenable.
After a long nonsensical talk with about several people from their slow office,
they’re finally amenable. They’re going
to replace it. I thought I should be
relieved but when I got the replacement. Lo and behold, it was a cheaper
model. I was really furious. I wasn’t
even notified or informed at least. They were so confident to tell me that all
things are settled and here’s what I get? It seems the gossips are true. Safe
National America is rotten. I’ve waited too much time and effort over this
purchase. I’m really frustrated right now. I need it pronto for work and here I
am dealing with a problem that’s not supposedly expected. I should’ve have just bought from another
store, save me from the trouble of dealing with the worst customer service.
really faulty. There seemed to be a problem with the optical drive. So when I
called Safe National of America about the problem, they’d said I’d have to wait
for at least four days. The most
irritating thing would have to talk from one person from their office to
another until I get to debacle with the Case Manager. So they were amenable.
After a long nonsensical talk with about several people from their slow office,
they’re finally amenable. They’re going
to replace it. I thought I should be
relieved but when I got the replacement. Lo and behold, it was a cheaper
model. I was really furious. I wasn’t
even notified or informed at least. They were so confident to tell me that all
things are settled and here’s what I get? It seems the gossips are true. Safe
National America is rotten. I’ve waited too much time and effort over this
purchase. I’m really frustrated right now. I need it pronto for work and here I
am dealing with a problem that’s not supposedly expected. I should’ve have just bought from another
store, save me from the trouble of dealing with the worst customer service.
2 Updates & Rebuttals
Cookie
St. Claire,Alabama,
United States of America
Customer Satisfaction
#2UPDATE Employee
Fri, February 11, 2011
Dear Consumer:
As is true with most retailers, our company investigates every complaint to ensure complete customer satisfaction with the final resolution. This thorough investigation of each complaint guarantees that each customer complaint receives complete attention, which each facet of the complaint is addressed in its entirety, and that customers are provided with complete satisfaction with the end result. Please contact our customer service department at the following number: 1 800 587 0332 so that an investigation can be conducted into this matter. Per the warranty that accompanies every purchase you are due a refund if in fact the merchandise is faulty. We value you as a customer and take your feedback very seriously!
Jim
Millbrook,Alabama,
U.S.A.
Another FRAUDULENT report
#3Consumer Comment
Thu, February 10, 2011
"Safe National" is an online scammer, there are NO STORES. The poster is a d**n LIAR.
