- Report: #693453
Complaint Review: Safe National of America - St. Petersburg Florida
Reported By:
JAmes -
St. Petersburg, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safe National of America
111 2nd Ave Ne St. Petersburg, 33701 Florida, United States of America
Phone:
1 800 587 0332
Web:
Categories:
Business Rating:
(0)
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Safe National of America Projector not working St. Petersburg, Florida
Shame on me, because Safe National of America fooled me
twice. The first time was when I bought a GPS.
The Map won’t reload. I reported
it to Safe and they were quite hesitant to replace it but since it was
obviously there fault I had my way with it. The second purchase, which was a
projector by the way, had worse problems. Well, it won’t power up. We tried it
at Safe and it did. So they concluded, it’s probably because of the voltage in
my place. So when I tried it on my office, it was shocking to find that the
rest of the projectors are working and mine wouldn’t. I said it had to be the projector. I went
back to Safe National America and I was completely out of my wits dealing with
the worst customer service. Nobody ever dared to give me options. They said if
I want the technician should check it.
They’ve got to be kidding me. I bought the projector for a good price,
shouldn’t I get what I paid for. No
words can explain my outrage. I’m checking
it with a technician. Just so ever he finds something wrong with the projector,
I’m going to throw it into their faces.
twice. The first time was when I bought a GPS.
The Map won’t reload. I reported
it to Safe and they were quite hesitant to replace it but since it was
obviously there fault I had my way with it. The second purchase, which was a
projector by the way, had worse problems. Well, it won’t power up. We tried it
at Safe and it did. So they concluded, it’s probably because of the voltage in
my place. So when I tried it on my office, it was shocking to find that the
rest of the projectors are working and mine wouldn’t. I said it had to be the projector. I went
back to Safe National America and I was completely out of my wits dealing with
the worst customer service. Nobody ever dared to give me options. They said if
I want the technician should check it.
They’ve got to be kidding me. I bought the projector for a good price,
shouldn’t I get what I paid for. No
words can explain my outrage. I’m checking
it with a technician. Just so ever he finds something wrong with the projector,
I’m going to throw it into their faces.
1 Updates & Rebuttals
Cookie
St. Claire,Alabama,
United States of America
Customer Satisfaction
#2UPDATE Employee
Fri, February 11, 2011
Dear Consumer:
As is true with most retailers, our company investigates every complaint to ensure complete customer satisfaction with the final resolution. This thorough investigation of each complaint guarantees that each customer complaint receives complete attention, which each facet of the complaint is addressed in its entirety, and that customers are provided with complete satisfaction with the end result. Please contact our customer service department at the following number: 1 800 587 0332 so that an investigation can be conducted into this matter. Per the warranty that accompanies every purchase you are due a refund if in fact the merchandise is faulty. We offer replacement of said faulty merchandise as well.
We value you as a customer and take your feedback very seriously!
