CustomerSupport
British Columbia,#2UPDATE Employee
Mon, October 29, 2012
Hello Phyllis,
We are sorry to hear about the problems that have occurred, We will be more than happy to give you a call and help you in any way we can if you can provide us your number. If you do not feel comfortable leaving your number as a reply to this message you can email us your number. Our email address is [email protected]. Have the email attention Kristy and reference your RipOff Report post.
We look forward to hearing back from you.
Kind regards,
Kristy
SafeCart Customer Support
www.safecart.com
Phyllis
Camarillo,#3Author of original report
Fri, October 26, 2012
Tonight I received a call re: one of my credit cards. As mentioned before, a file titled " travel reservations" was missing and unable to be retrieved after SafeCart was able to access my computer. Today, I was victimized through information gained as the SafeCart personnel commandeered my PC and stole sensitive data. Chase Bank called to say that my United Visa card had fraudulent activity. I am not surprised in the least. Krista, and I don't believe that is your name, this is just a canned response that SafeCart sends out.....if you really were concerned about the credibility of your company, you might have picked up the phone and called me. I will continue to warn consumers about the lying, thieving, untrustworthy company called SafeCart.
CustomerSupport
British Columbia,#4UPDATE Employee
Mon, October 15, 2012
Hello Phyllis,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com