- Report: #422466
Complaint Review: SafeCart - Victoria British Columbia
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Author Confirmed
Why?
SafeCart
780 Tolmie Ave. Suite 201 Victoria, V8X 3W4 British Columbia, Canada
Phone:
800-209-6437
Web:
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SafeCart Safecart promises a 15 day money back guarantee but when you contact them, they will ignore you. Victoria, British Columbia
I purchased a copy of driver genius and the website state that they would provide a 15 day money back guarantee if not 100% satisfied. When I ordered the product I received the license through a pop up screen but never an email confirmation. 3 days later I had to reinstall my OS and I have not been able to get a response from safecart. I would not recommend anyone purchasing any products from this company.
Wrebhan
Orlando, Florida
U.S.A.
Wrebhan
Orlando, Florida
U.S.A.
1 Updates & Rebuttals
Christine
Victoria,British Columbia,
Canada
Driver Genis purchase
#2UPDATE Employee
Mon, March 09, 2009
Hello Wrebhan, I am sorry to hear about the problems you had experienced when contacting us. Our Customer Support team strives to respond back to emails within 24 hours excluding weekends when we are closed and we have consistently reached these goals for the past 30 days. Having said that, we would be happy to address this matter for you at any time, regardless of the time that has elapsed since you had purchased your software. Please write back into us at [email protected] and we will be happy to help you. Best wishes, Christine SafeCart Customer Support www.SafeCart.com
