- Report: #1325936
Complaint Review: safelink wireless aka tracfone - Internet
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Author Confirmed
Why?
safelink wireless aka tracfone
Internet, USA
Phone:
18007233546
Web:
safelink.com
Categories:
Business Rating:
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safelink wireless aka tracfone was denied access to names of p.i.c. of enrollment verifications requests new documents continuously claiming never rec'd any ( mailed , faxed and e-mailed ) never updated in system , nor do they mail anything out to you in 5 days or ever ( 30 days later still nothing ) Milwaukie Internet- Oregon
Safelink wireless was supposed to send an application by mail ( 30 days - nothing ) filed online instead , been required to send verification letter of Medicaid ( Mainecare ) by mail and by fax also . then they needed foodstamp verification letter . so i did send Mainecare by e-mail ( denied in hours after receiving on the 22nd of August and nothing notifying me by mail as they say in recordings - does not say Medicaid - it says Medicare and Mainecare ) sent again and with foodstamps letter by e-mail , still not in system and have to resend same letters and cards ( do not have as of yet ) cannot reach anyone in verification department ( no names or contact info other than send it here and wait (until your dead in other words ) this is not any way to run a lifeline service for those whom need to make and see Drs and without a phone they cannot call you with an appointment ( they will not mail anything by usps ) also after a week i was given on the safelink website a usps tracking number that has not left or will be delivered from not being in computer system everytime i call and ask why hasn't my phone been sent out just sitting in shipping ? Each call back in your asked to resend your verifications in again and again ( until your blue in the face ) safelink is a joke the way its allowed to harass , irretate , and demand repeet info .
