Susan
Hayward,#2Author of original report
Fri, January 30, 2009
After a few months of going back and forth with my cc company (who had told me that since bigscreencenter.com/sage ryder promised a refund via check..they were unable to reverse the charges to my cc) I finally got a hold of someone at Sage Ryder who emailed me that they would approve the credit card chargeback via their merchant services and we were FINALLY refunded. I wasted a lot of time, energy, paper for a situation that should never have occured. My advice to those waiting for a refund....hound them day in and day out. Get the money you deserve back! Keep everything well-documented and write to the fraud dept in the appropriate state if necessary. DO NOT LET crooked companies get away with these types of practices!