- Report: #208504
Complaint Review: Samson Exhaust - Shogun Exhaust - Brea California
-
Author Confirmed
Why?
Samson Exhaust - Shogun Exhaust
655 Tamarack Ave Brea, 92821 California, U.S.A.
Phone:
877-746-4860
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Samson Exhaust - Shogun Exhaust Faulty product, won't replace despite court judgement ripoff Brea California
I received a set of Shogun pipes that were incorrectly bent. I assumed they were put on wrong. This was done right before winter. When Spring came around I had the pipes relocated. I was told that the pipes were simply defective.
I contacted Samson Exhaust (the makers of Shogun Exhaust) and sent photographs. They denied all responsibility. I filed a small claims suit against them. Once customer service received the summons, they agreed that the pipes were incorrectly bent and that they would be sending me a new set.
I stopped the lawsuit. A month went by with no pipes. I called the company again and was literally called an a*****e by the receptionist. (By then I probably was.) They would not even talk to me, claiming that the pipes were on backorder.
I refiled the lawsuit. They filed for an extension. I went to court 3 times in this matter before I was given a judgement for $511 plus $63 court costs.
They haven't contacted me and evidently have no intention of making this right. Hopefully with your help, this issue will be resolved.
Jerry
Seminole, Oklahoma
U.S.A.
I contacted Samson Exhaust (the makers of Shogun Exhaust) and sent photographs. They denied all responsibility. I filed a small claims suit against them. Once customer service received the summons, they agreed that the pipes were incorrectly bent and that they would be sending me a new set.
I stopped the lawsuit. A month went by with no pipes. I called the company again and was literally called an a*****e by the receptionist. (By then I probably was.) They would not even talk to me, claiming that the pipes were on backorder.
I refiled the lawsuit. They filed for an extension. I went to court 3 times in this matter before I was given a judgement for $511 plus $63 court costs.
They haven't contacted me and evidently have no intention of making this right. Hopefully with your help, this issue will be resolved.
Jerry
Seminole, Oklahoma
U.S.A.
