- Report: #305208
Complaint Review: Sands Chevrolet - Glendale Arizona
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Sands Chevrolet
5418 N.W.Grand Ave Glendale, 85301 Arizona, U.S.A.
Phone:
623-9319331
Web:
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Sands Chevrolet - Frank Pena - Marshal Clark - Nick Condena Took the car back,Led me to believe i owned the car when i didnt biggest liers in the car industrie Glendale Arizona
The people at sands chevrolet led me to believe they would do anything to help me get a vehicle.When i went thru financing I told 4 people that i didnt want to drive off the lot if they couldnt finance me.They assured me several times that my credit was good enough and that i wouldnt have to worry.I told them more than 5 times do not let me leave and call me 3 days later and tell me to bring the car back.They promised me that would never happen.23 days went by i figured the car was mine,I purchased insurance for the car ,they made me buy insurance before i left the lot,i also tinted the windows,and put in a new stereo system.Keep in mind my name was also on the registration.On the 26th day they called me and said to bring the car back ,they couldnt finance me.I told them about all the stuff i put in the car and on it and i had already paid insurance.They told me that was my fault,and if i didnt bring the car back they would report it stolen.I was never reimbursed for the tint ,stereo,or insurance they said that was my loss,and there was nothing they could do.When i asked how come they took so long to call me and notify me that i couldnt be financed no one could answer this question,they said it happens all the time to the people they try to help,so i should just deal with it.Ive made complaints to the BBB and the Attorney General,thats how bad this experience was.Im afraid to try again if this is how they treat customers.If u do shop there do not speak to Frank Pena OR Marshal Clark they do not care what happens to you
Robert
mesa, Arizona
U.S.A.
Robert
mesa, Arizona
U.S.A.
5 Updates & Rebuttals
redsocks
Walnut Creek,California,
USA
Pay your bills
#2General Comment
Sun, October 04, 2009
If you paid your bills and didn't spend your money on "A system" maybe you wouldn't have a problem getting financed!
The Truth
Mesa,Arizona,
U.S.A.
More lies from Sands Chevrolet
#3UPDATE EX-employee responds
Sat, August 23, 2008
The first rebuttal is just another lie. No dealership is REQUIRED BY LAW to deliver a vehicle to a customer, it is a decision of management to do so. The complete disregard for Sand's Chevrolets customers feelings are further brought to light by describing this customers credit rating as "rat" credit. Truth is, not only do they feel that way about most of their customers, many of the sales staff's credit is probably worse than the customer's they were describing. Finally, the complete lack of ethics or morals related to sales condoned there by even their top level management would make you sick to your stomach. Buyer Beware.
The Truth
Mesa,Arizona,
U.S.A.
More lies from Sands Chevrolet
#4UPDATE EX-employee responds
Sat, August 23, 2008
The first rebuttal is just another lie. No dealership is REQUIRED BY LAW to deliver a vehicle to a customer, it is a decision of management to do so. The complete disregard for Sand's Chevrolets customers feelings are further brought to light by describing this customers credit rating as "rat" credit. Truth is, not only do they feel that way about most of their customers, many of the sales staff's credit is probably worse than the customer's they were describing. Finally, the complete lack of ethics or morals related to sales condoned there by even their top level management would make you sick to your stomach. Buyer Beware.
The Truth
Mesa,Arizona,
U.S.A.
More lies from Sands Chevrolet
#5UPDATE EX-employee responds
Sat, August 23, 2008
The first rebuttal is just another lie. No dealership is REQUIRED BY LAW to deliver a vehicle to a customer, it is a decision of management to do so. The complete disregard for Sand's Chevrolets customers feelings are further brought to light by describing this customers credit rating as "rat" credit. Truth is, not only do they feel that way about most of their customers, many of the sales staff's credit is probably worse than the customer's they were describing. Finally, the complete lack of ethics or morals related to sales condoned there by even their top level management would make you sick to your stomach. Buyer Beware.
Auto Pro
Glendale,Arizona,
U.S.A.
Frustrated?
#6UPDATE Employee
Fri, February 22, 2008
In the State of Arizona, dealers are required to do a "spot delivery." This means that if a dealer thinks they can obtain financing for a customer, they are REQUIRED to deliver the vehicle, even without a firm approval from a bank. The State of Arizona REQUIRES you to have insurance on ANY vehicle you drive. If you'd like to be reimbursed, take it up with Governor Napolitano. As for the window tint and stereo? That was you running with scissors. Why would you alter the vehicle before you got your payment book in the mail? Since you alluded to your rat credit rating, I'd like to make a record that if you had a history of fiscal responsibility, none of this would have happened. People with decent credit NEVER have to return vehicles.
