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  • Report:  #1091542

Complaint Review: Sanglianelec.com - Dongguan Internet

Reported By:
Jose' - Grifo alto, Florida,
Submitted:
Updated:

Sanglianelec.com
rm 422,builndig 2b Lixin china Dongguan, 518000 Internet, China
Phone:
8675533537665
Web:
www.sanglianelec.com
Categories:
Tell us has your experience with this business or person been good? What's this?

seach for cell phones and computer sales found it by Alibaba.com sent me an email with prices sent them $380.00 by Money Gram to a Mr Allen, to Zhi Bin Wang Rm 422, building 2b, Lixin homeland china, 518000 after that they sent me 2 fake Dhl tracking #'s the no more,Googled name comes up the California as a fake com started 10days back.



1 Updates & Rebuttals

Molly

London,
Reply from Alibaba Group

#2UPDATE Employee

Mon, November 04, 2013

Hello, 

I am sorry that you have had a problem with a supplier on Alibaba.com. Please understand that Alibaba.com is a platform that connects buyers and sellers; we are not the supplier of the goods you purchased.

With that said, I’d still like to help. 

Alibaba.com has a customer service team to assist you. There are a couple of different ways to get in touch with them. One is to fill out our online form. It’s here: https://login.alibaba.com/?flag=1&return_url=http%3A%2F%2Fchannel.alibaba.com%2Fcomplaint%2Fhome.htm%3Ftracelog%3Dnewschp_help_complaint

Or you can send an email with the particulars of your situation to [email protected]. 

We can’t resolve 100% of customer issues, but I promise that we will try.

Sincerely, 

Molly Morgan

Alibaba Group

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