- Report: #407022
Complaint Review: Sarah Becker Mgr - Movie 16 - Columbus Ohio
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Sarah Becker Mgr - Movie 16
329 Stoneridge Lane Columbus, 43230 Ohio, U.S.A.
Phone:
614-471-7625
Web:
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Sarah Becker Mgr - Movie 16 Gahanna Ohio Terrible Service Complete Idiot! Columbus Ohio
On Jan 1st 2009 I took my 4 daughters and me to see Marley and me. I purchased my tickets and proceeded to the theatre. When I arrived at the theatre they did not have any seats together I asked for the manager, I had to wait a while then Sarah Becker came out and suggested that we split up and take what ever seats are available. My daughters are 2,4,6 and 7 years old and I could not see leaving them by themselves in another side of the theatre. I could not believe the incompetence of this manager Sarah Becker! She didnt even offer us vouchers and when I asked for a refund she told me to get to the back of a very long line (over 75 people). Sarah Becker shouldnt even be allowed to manage the popcorn machine.
After this awefull experience we went to (((Redacted))) and had a very good time, (the place is much nicer, seats are more comfortable and the staff is excellent). Do yourself a favor and stay away from Movie 16 they are the worst movie place in central Ohio.
Steve
mount gilead, Ohio
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
After this awefull experience we went to (((Redacted))) and had a very good time, (the place is much nicer, seats are more comfortable and the staff is excellent). Do yourself a favor and stay away from Movie 16 they are the worst movie place in central Ohio.
Steve
mount gilead, Ohio
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
3 Updates & Rebuttals
Salvati13
Toronto,Ontario,
Canada
Doesn't Matter
#2Consumer Comment
Mon, January 05, 2009
It doesn't matter when you bought the tickets, it matters what time you showed at the theatre to grab a seat. That time of year, with kids out of school, its bound to be busier. As I stated before, when you have a largish group, you should get there with plenty of time to spare. It must have close to showtime if there no groups of 5 seats together. By the way, I don't work in a theatre, but i do enjoy visiting them. I am quite curious as to what in my post led you to believe that I was an employee?
Steve
Mount Gilead,Ohio,
U.S.A.
Tickets purchased 45 minutes before show, you obviously work in the movie business too!
#3Author of original report
Sun, January 04, 2009
You sound like you are a movie theatre employee, there is another theatre near this one over by easton, I cant remember the name. It is state of the art, best movie place in Columbus. They are even nice to you when you have a problem. Trust me Movie 16 is second rate.
Salvati13
Toronto,Ontario,
Canada
Fault
#4Consumer Comment
Fri, January 02, 2009
Maybe next time you go to the movies as a party of five people, you should try to get there a little earlier. You must have gotten there pretty late for there to have been no seats left together. Besides, how many people did you expext the manager to move so that you guys could sit together? If I was in that theatre and you asked me to move, I don't think i would have. p.s who takes a two year old to see marley and me?
