- Report: #1075119
Complaint Review: Saver Express/Island Dreams - Miami Florida
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Saver Express/Island Dreams
Miami, Florida, USA
Phone:
888-410-3260
Web:
www.saverexpress.com
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Saver Express/Island Dreams Lack of Truth in Advertising Miami Florida
Saver Express/ Island Rays power point highlighted and promised fabulous bargain on luxury hotels, cruises, resorts, etc. After joining to the tune of $5000, I went to the web site and found prices higher than the Internet. When I called a concierge, I was told they could get access to "Secret" websites and thus be able to save me money. I booked a hotel though them and had to pay the price upfront (no real savings) and was told that I would get rebate later. This rebate system was NOT discussed in the presentation. I tried again to book a car with them. One company they gave me as a "bargain" was a secret company. I could not find out the name until I paid my deposit. The second bargain was Hertz a mere 10 dollar savings per week. I feel that I was tricked into joining this club due the lack of truth in advertising. Because of the lack of truth on their part I want to be released from this contract and have my money refunded.
1 Updates & Rebuttals
Baron
Winchester,Virginia,
I have similar experience with Saver Express
#2Consumer Comment
Sat, February 01, 2014
We also were expecting deep discounts as was pointedly referenced in our January 6, 2014 presentation in Winchester, Virginia. We joined that day and have used this service once as of January 31, 2014. Our stay in Mississippi and Louisiana hotels was booked via their Paris, France office causing our credit card company (thankful they are diligent) to place a fraud hold on the charges. I still don't understand why the Tampa, Florida office wasn't used - the one we were dealing with. For hotel bookings we've experienced only the same as Expedia offerings with a 10% rebate to follow. As of this time we can't state how that has gone as you must wait one week after your travel for it to be processed. I also wish for my money to be refunded. This is an expensive travel agency that has saved us about $50 in rebates if this turns out to be true. Only another $3,950 to go until we break even.
