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  • Report:  #315137

Complaint Review: SBS Fun Family Rewards/ Stoneridge Benifits Services - Plano Texas

Reported By:
- amanda, Ohio,
Submitted:
Updated:

SBS Fun Family Rewards/ Stoneridge Benifits Services
2700 W Plano Parkway Plano, 75075 Texas, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Same pattern, One month after making a purchase with jc penny the $9.95 charge started monthly, After two failed attemps to contact this company to stop the charges, I am forced to file a complaint to the bbb of ohio and now this ripoff report. I have also filed a complaint and investigation report with visa, and have reversed the charges for sevices not provided. I should only hope that this is an illegal practice and will be pursued as a criminal matter

Ed

amanda, Ohio

U.S.A.


9 Updates & Rebuttals

Donna

Abilene,
Texas,
U.S.A.
THAT SUGGESTION DOESN'T WORK!

#2Consumer Comment

Mon, July 21, 2008

I just tried the credit services with JCPenny and your suggestion doesn't work. They had no idea what I was talking about and wanted to transfer me to Fun Family Rewards and I have already talked to them 3 times today. By the way...FF told me that they would NOT credit my credit card account since I didn't notice the charge for a couple of months. SO Great...I get charged 9.95 for NOTHING. That is a new twist in retail sales!


Gembemployee

Plano,
Texas,
U.S.A.
read what you are agreeing to. its not criminal you just need to pay attention

#3UPDATE Employee

Fri, April 18, 2008

call 1 800 542 0800 its jcpenney credit services, but it doesnt matter where the charges appear. ask for fun family rewards they transfer you you ask to discontinue service, say u never signed up, ask for credit. done


Gembemployee

Plano,
Texas,
U.S.A.
read what you are agreeing to. its not criminal you just need to pay attention

#4UPDATE Employee

Fri, April 18, 2008

call 1 800 542 0800 its jcpenney credit services, but it doesnt matter where the charges appear. ask for fun family rewards they transfer you you ask to discontinue service, say u never signed up, ask for credit. done


Gembemployee

Plano,
Texas,
U.S.A.
read what you are agreeing to. its not criminal you just need to pay attention

#5UPDATE Employee

Fri, April 18, 2008

call 1 800 542 0800 its jcpenney credit services, but it doesnt matter where the charges appear. ask for fun family rewards they transfer you you ask to discontinue service, say u never signed up, ask for credit. done


Gembemployee

Plano,
Texas,
U.S.A.
read what you are agreeing to. its not criminal you just need to pay attention

#6UPDATE Employee

Fri, April 18, 2008

call 1 800 542 0800 its jcpenney credit services, but it doesnt matter where the charges appear. ask for fun family rewards they transfer you you ask to discontinue service, say u never signed up, ask for credit. done


Melissa

Plano,
Texas,
U.S.A.
Consumer Affairs Manager

#7UPDATE Employee

Tue, April 15, 2008

At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.


Melissa

Plano,
Texas,
U.S.A.
Consumer Affairs Manager

#8UPDATE Employee

Tue, April 15, 2008

At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.


Melissa

Plano,
Texas,
U.S.A.
Consumer Affairs Manager

#9UPDATE Employee

Tue, April 15, 2008

At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.


Melissa

Plano,
Texas,
U.S.A.
Consumer Affairs Manager

#10UPDATE Employee

Tue, April 15, 2008

At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.

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