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  • Report:  #483445

Complaint Review: Scbn- Brad Williams - austin Texas

Reported By:
Barbara L Thomson - lenoir, North Carolina, USA
Submitted:
Updated:

Scbn- Brad Williams
po box 140766 austin, 78714 Texas, United States of America
Phone:
1866722647
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
SCBN told me that if i canceled within 30 days of joining i would get a full refund. I canceled in 1 business day.  I returned their packet by certified mail and received a letter from them today saying I was not getting any money back. They are keeping my money that i paid for medicine in which i am not going to recieve. That is stealing in my book.


4 Updates & Rebuttals

gordon

elyria,
Ohio,
United States of America
They told me the same thing.

#2Consumer Suggestion

Tue, March 16, 2010

The best way to save on perscriptions is not to do business with SCBN/FMR.

I am now getting my meds direct from the manfacturer,too bad I got ripped of in a scam first!


Barbara L Thomson

lenoir,
North Carolina,
USA
FREE MONTH HA! HA!HA! Rebutal

#3Author of original report

Mon, January 11, 2010

You are not offering me a free month because you already kept my money. All $120.00 worth. You kept my money for medicine which i never received. So how can you say your giving me a free month. Lie Lie Lie!!!!!


Brad @ SelectCare Benefits Network

Austin,
Texas,
U.S.A.
Hey Barbara

#4UPDATE Employee

Sun, January 10, 2010

Thank you for bringing this matter to our attention. I have spent some time going over your case with our Advocate Team, and I think that you will find the resolution to meet your expectations.

You signed up for our advocacy services and we mailed you the new member kit along with your discount card. It is unfortunate that you chose to cancel in your first 30 days. Select Care allows any member to cancel during this time if they return the kit, but no refund is available as advocacy services have already begun in good faith. We are still committed to helping you procur your medications and if you want to take advantage of what you signed up for originally then we are pleased to help.



We are certainly happy to offer you a free month of membership so that you can get the medications. We are confident that in this time period of using your membership, you will not only receive your medications but also be very happy with our ability to assist you in receiving your medications. Please contact me at 512-406-5057 so that we can get things started.



 



Sincerely,

Brad Williams
SCBN Customer Care Manager
512-406-5057



[email protected]
www.SCBN.org



-->

Thank you for bringing this matter to our attention. I have spent some time going over your case with our Advocate Team, and I think that you will find the resolution to meet your expectations.

You signed up for our advocacy services and we mailed you the new member kit along with your discount card. It is unfortunate that you chose to cancel in your first 30 days. Select Care allows any member to cancel during this time if they return the kit, but no refund is available as advocacy services have already begun in good faith. We are still committed to helping you procur your medications and if you want to take advantage of what you signed up for originally then we are pleased to help.



We are certainly happy to offer you a free month of membership so that you can get the medications. We are confident that in this time period of using your membership, you will not only receive your medications but also be very happy with our ability to assist you in receiving your medications. Please contact me at 512-406-5057 so that we can get things started.



 



Sincerely,

Brad Williams
SCBN Customer Care Manager
512-406-5057



[email protected]
www.SCBN.org




Brad @ SelectCare Benefits Network

Austin,
Texas,
U.S.A.
Hey Barbara

#5UPDATE Employee

Sun, January 10, 2010



Thank you for bringing this matter to our attention. I have spent some time going over your case with our Advocate Team, and I think that you will find the resolution to meet your expectations.



You signed up for our advocacy services and we mailed you the new member kit along with your discount card. It is unfortunate that you chose to cancel in your first 30 days. Select Care allows any member to cancel during this time if they return the kit, but no refund is available as advocacy services have already begun in good faith. We are still committed to helping you procur your medications and if you want to take advantage of what you signed up for originally then we are pleased to help.



We are certainly happy to offer you a free month of membership so that you can get the medications. We are confident that in this time period of using your membership, you will not only receive your medications but also be very happy with our ability to assist you in receiving your medications. Please contact me at 512-406-5057 so that we can get things started.



 



Sincerely,

Brad Williams
SCBN Customer Care Manager
512-406-5057



[email protected]
www.SCBN.org



-->



Thank you for bringing this matter to our attention. I have spent some time going over your case with our Advocate Team, and I think that you will find the resolution to meet your expectations.



You signed up for our advocacy services and we mailed you the new member kit along with your discount card. It is unfortunate that you chose to cancel in your first 30 days. Select Care allows any member to cancel during this time if they return the kit, but no refund is available as advocacy services have already begun in good faith. We are still committed to helping you procur your medications and if you want to take advantage of what you signed up for originally then we are pleased to help.



We are certainly happy to offer you a free month of membership so that you can get the medications. We are confident that in this time period of using your membership, you will not only receive your medications but also be very happy with our ability to assist you in receiving your medications. Please contact me at 512-406-5057 so that we can get things started.



 



Sincerely,

Brad Williams
SCBN Customer Care Manager
512-406-5057



[email protected]
www.SCBN.org



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