- Report: #1010898
Complaint Review: SCORESENCE - Hockley Texas
Reported By:
Richard -
Hockley, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
SCORESENCE
Hockley, 77447 Texas, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SCORESENCE I needed my credit report and was referred to the "FREE" credit report and got ripped off. Hockley, Texas
While working on line I was asked for my credit score or rating. Not having it I noticed an advertisement on the same page offering a free credit score from all three credit reporting agencies. I clicked on the link and was connected to SCORESENCE. They offered the service for a $1.00 refundable fee. I complied and received my credit reports as agreed and the refund of the $1.00.
They also informed me that I was now enrolled in their reporting service for a monthly fee of $29.95. I immediately called them and told then I did not subscribe and to cancel any dealings with them. They told me I was not in the system and call back in 7 days and check, which I did.
I just received my bank statement and there is a $29.95 charge to my account. I called them up and was connected to Costa Rico and spoke with "Diego" whom I could barely understand. After a heated conversation he gave me a confirmation of a "request to cancel". He said he had no authority to give me a refund or cancellation just a request to the Finance Corp. Office in Dallas TX. located at 4441 North Central Expressway, Suite 110, PMB 406, Dallas TX, 75205.
I called the Att. General of Texas and am filling a complaint with them. I am also filing a complaint with the Better Business Bureau.
If any one else is interested in filing a CLASS ACTION SUIT against this company please send me an email to Big Fisherman, (((email redacted))) and we will add your name to suit.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
They also informed me that I was now enrolled in their reporting service for a monthly fee of $29.95. I immediately called them and told then I did not subscribe and to cancel any dealings with them. They told me I was not in the system and call back in 7 days and check, which I did.
I just received my bank statement and there is a $29.95 charge to my account. I called them up and was connected to Costa Rico and spoke with "Diego" whom I could barely understand. After a heated conversation he gave me a confirmation of a "request to cancel". He said he had no authority to give me a refund or cancellation just a request to the Finance Corp. Office in Dallas TX. located at 4441 North Central Expressway, Suite 110, PMB 406, Dallas TX, 75205.
I called the Att. General of Texas and am filling a complaint with them. I am also filing a complaint with the Better Business Bureau.
If any one else is interested in filing a CLASS ACTION SUIT against this company please send me an email to Big Fisherman, (((email redacted))) and we will add your name to suit.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
1 Updates & Rebuttals
ScoreSense
USAScoreSense
#2UPDATE Employee
Mon, February 11, 2013
Hi,
If you would like to speak with someone directly, please contact our Customer Care team at 855-540-3895 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 8PM CST
Saturday, 8AM to 5PM CST
Sunday, 12PM to 6PM CST
We look forward to assisting you.
Thank you,
ScoreSense
