- Report: #1123716
Complaint Review: ScoreSense Credit Monitoring - Select State/Province
Reported By:
HobokenRSB -
Mission viejo, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
ScoreSense Credit Monitoring
Select State/Province, USA
Phone:
855-389-8933
Web:
wwww.scoresense.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ScoreSense Credit Monitoring Creative listing of membership requirements Allen texas
Received an email offering all three credit reports for refundable one dollar. Filled out the required requested information, and very stupidly provided my ATM card information for the dollar. I did not see any highlighted information initially about a seven day cancellation policy on the website as I filled out the forms. It was my belief the dollar was automatically refunded, after receiving your reports. I received the credit report which was a 100 points below my actually credit rating, so I though this is junk and did nothing further.
I received an email, which I only later read after being charge $29.95, and where they informed the new member they had seven days to cancel. That sounded like a scam to me, 1) they did not have the correct credit rating, which 2) lead me to believe they were not very good in reporting information, and 3) which influenced my decision to forget about them even if I lost a buck! The truth of the matter is that this company, along with thousands of others scam the public with programs like this every day.
So buyer beware! I called they to ask for a refund, and they gave me a big run around and said they would have to submit my request to another department in another state. I got an email telling me they denied the request...so if you are even thinking of signing up for your credit report for get it. Keep in mind their web page in bold letters says, "Get all 3 credit reports for free" "and see all 3 reports for a $1" These guys are nothing less than internet crooks, so beware. You have been told.
2 Updates & Rebuttals
HobokenRSB
Mission viejo,California,
ScoreSense resolved this issue!
#2Author of original report
Tue, March 04, 2014
ScoreSense filed or wrote a reply to my comments about getting Ripoffed! I called the number they suggested I called to provide help t o me in this manner. Scoresense "REFUNDED" my $29.95 without any hassle and in fact was very easy to understand my reaction. Obviously, I would have preferred that they refunded my fee the first time, but at the end of the day they did the right thing, and I have no complaint! Thanks ScoreSense
ScoreSense
ScoreSense
#3UPDATE Employee
Mon, February 17, 2014
Hi,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
