- Report: #1171782
Complaint Review: Scoresense - Internet
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Author Not Confirmed
Why?
Scoresense
Internet, USA
Phone:
800-679-6327
Web:
www.scoresense.com
Categories:
Business Rating:
(0)
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Scoresense We stopped the service several times, but they continue to pull funds. In addition, they mysteriously lost records of us calling even though we call several times. Internet
Scoresense continued to take automatic debits from our account even after we canceld. We have canceleed 4 or 5 times and they keep taking funds. Total $540. They claim to not to have records of our calls, although when pushed on specifics they finally say they find sometime. In addition, when they offer refunds they offer only one for $29...There is no way to speak directly to the financial department to solve problems only customer service who is unable to make any descision on their own.
There seem to be a lot of others that have experienced the same problems and have started class action suits against Scoresense. Scoresense says they are there to heop consumers, but they are quite the opposite. I spoke to Scoresense about out conserns and wish to get our money back and the customer service department assured me they would put in a good word. However, today we received an email they refunded $1 out of the $540 requested.
Scoresence.com is the worst site I've ever been assosiated with. Scoresense as an entity is a thief.
1 Updates & Rebuttals
ScoreSense
ScoreSense
#2UPDATE Employee
Mon, August 25, 2014
Hi,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
