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  • Report:  #1065011

Complaint Review: Scottrade - Erie Pennsylvania

Reported By:
Steve - Erie, Pennsylvania,
Submitted:
Updated:

Scottrade
6839 Peach St #5, Erie, 16509 Pennsylvania, USA
Phone:
(814) 868-2450
Web:
N/A
Categories:
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From: STEPHEN EDWARD BROWN ROLLOVER IRA <[email protected]> Sent: 7/7/2013 12:24:47 PM
Subject: RE: WebsiteBrokerage/ContactUsTaxCenter <<#51666-3524190#>>
 
 
--- Support Message ---
Reply Date: 7/6/2013 7:34:43 PM
Subject: RE: WebsiteBrokerage/ContactUsTaxCenter <<#51666-3524190#>>
 
Dear Stephen:
 
We specialize in serving investors who make their own investment decisions. While we do not provide investment advice or trading recommendations, we do offer a variety of research and tools to help assist with the decision making process.
 
Our Knowledge Center provides a variety of interesting articles, interactive tools, and tips designed to help you make better informed investment decisions while learning about the market.
Various financial calculators are available such as a Cost of Waiting Calculator, Retirement Calculator, IRA Comparison Calculator and a College Savings Calculator.
Our Quotes & Research section includes free research on stocks and other investment products - including free screeners, S&P Stock Reports, Reuters Research Reports, Second Opinion Weekly Reports, and Moody's Reports for bonds.
An online community where you can interact with other investors.
A variety of Live Events, such as free educational User Summits, local branch seminars and interactive webinars. Please visit our Knowledge Center for details.
 
 
Thank you for choosing Scottrade. Please let us know if we may be of further assistance.
 
Sincerely,
 
Ryan C.
 
National Service Center | Scottrade, Inc.
 
Phone: 1.800.619.SAVE (7283)
 
www.scottrade.com
 
Your feedback is important to us.  Please let us know how we did today.
 
https://survey.scottrade.com:443/CIMSurvey/default.aspx?SurveyID=10&InstanceID=206108&KeyName=MessageID&KeyID=3893283
 
--- Original Message ---
From: "STEPHEN EDWARD BROWN ROLLOVER IRA" <[email protected]>
Received: 7/5/13 10:42:12 AM CDT
To: Scottrade Customer Support <[email protected]>
Subject: RE: WebsiteBrokerage/ContactUsTaxCenter
 
I want foreign exchange that invests in foreign markets so when the dollar collapses because of the derelicts in charge, my money and retirement is safe, and exempt from there greedy taxes, you know ,like GE etc. Would SPDR DJ International Real Estate ETF - be a good example? Or do I have to cash out and go overseas with a bag of money and open an account?
 
------ Please do not remove your unique tracking number! ------
<<#51666-3524190#>>
--- Support Message ---
Reply Date: 6/27/2013 10:21:15 PM
Subject: RE: WebsiteBrokerage/ContactUsTaxCenter <<#51666-3524190#>>
 
Dear Stephen:
 
We understand that you are looking for foreign currency bonds.
 
While we currently only offer direct bond investment for domestic bonds, you are able to access foreign markets through mutual funds or ETFs. Keep in mind all these investments are held in US dollars.
 
You can use our screener tools to find these foreign fixed income investments.
 
Scottrade offers three free research screening tools:
A stock screener,
A mutual fund screener, and
An exchange-traded fund (ETF) screener.
These tools are available within all client accounts, under the Quotes & Research tab.
 
Mutual Fund Screener:
 
To access the Mutual Fund Screener, click on the Mutual Funds link in the left-hand menu. Next, click on the Screener link that appears as a subcategory of the Mutual Funds section.
 
This tool offers individual filters within the areas of Mutual Fund Basics, Performance, Fundamentals and Morningstar Rating that can be used to assist you in locating investment opportunities.
 
Note: Not all mutual funds offered by Scottrade are represented by this screening tool. Some mutual funds trade without a symbol or have little research information available. Please contact your local Scottrade team for assistance if you experience difficulties in locating mutual fund research information.
 
Disclaimer: Investors should consider the investment objectives, risks, charges, and expenses of mutual funds carefully before investing. Mutual funds are subject to market fluctuation including the potential for loss of principal. A prospectus contains this and other information about the fund and is available through www.scottrade.com or through your local Scottrade team. The prospectus should be read carefully before investing. No transaction fee (NTF) funds are subject to the terms and conditions of the NTF funds program. Scottrade is compensated by the funds participating in the NTF program through recordkeeping, shareholder, or SEC 12b-1 fees.
 
ETF Screener:
 
To access the ETF Screener, click on the Exchange-Traded Funds link in the left-hand menu. Next, click on the Screener link that appears as a subcategory of the Exchange-Traded Funds section.
 
The ETF screening tool offers individual filters within the areas of ETF Basics, Performance, Fundamentals, Morningstar Rating, and Technicals that can be used to assist you in locating investment opportunities.
 
Disclaimer: Investors should consider the investment objectives, charges, expense, and unique risk profile of an Exchange Traded Fund (ETF) carefully before investing. Leveraged and Inverse ETFs may not be suitable for all investors and may increase exposure to volatility through the use of leverage, short sales of securities, derivatives and other complex investment strategies. These funds’ performance will likely be significantly different than their benchmark over periods of more than one day, and their performance over time may in fact trend opposite of their benchmark. Investors should monitor these holdings, consistent with their strategies, as frequently as daily. A prospectus contains this and other information about the ETF and should be obtained from the issuer. The prospectus should be read carefully before investing.
 
Thank you for choosing Scottrade. Please let us know if we may be of further assistance.
 
 
Sincerely,
 
Adam C.
 
National Service Center | Scottrade, Inc.
 
Phone: 1.800.619.SAVE (7283)
 
www.scottrade.com
 
Your feedback is important to us.  Please let us know how we did today.
 
https://survey.scottrade.com:443/CIMSurvey/default.aspx?SurveyID=10&InstanceID=201815&KeyName=MessageID&KeyID=3874173
 
--- Original Message ---
From: "STEPHEN EDWARD BROWN ROLLOVER IRA" <[email protected]>
Received: 6/27/13 11:35:01 AM CDT
To: Scottrade Customer Support <[email protected]>
Subject: RE: WebsiteBrokerage/ContactUsTaxCenter
 
I want a list of symbols for foreign currency bond investment.
so I can put my money there. All online research will not give it up? It is just so complicated for what I am asking:::: a list of symbols for foreign currency bond investment
 
 
------ Please do not remove your unique tracking number! ------
<<#51666-3524190#>>
--- Support Message ---
Reply Date: 6/26/2013 5:42:45 PM
Subject: RE: WebsiteBrokerage/ContactUsTaxCenter <<#51666-3524190#>>
 
Dear Stephen:
 
 
On Jun. 25, 2013, The US Security and Exchange Commission, SEC placed a temporary suspension for Biozoom Inc., (BIZM). Until the suspension is removed, existing positions will be displayed with the symbol BIZM# and will not display share price updates.
 
You may visit www.sec.gov and type the name of the company in the search field to obtain further details about this suspension.
 
In reference to your comment about our platform, it is important for us to have as much information as possible to best research your inquiry and provide the highest level of service. Please reply to this message with specific details, so we can provide you with further assistance.
 
If you need immediate assistance, please call your local Scottrade team.
 
Thank you for choosing Scottrade. Please let us know if we may be of further assistance.
 
Sincerely,
 
Leysa T.
 
Senior Stock Broker | National Service Center | Scottrade, Inc.
 
Phone: 1.800.619.SAVE (7283)
 
www.scottrade.com
 
 
--- Original Message ---
From: "STEPHEN EDWARD BROWN ROLLOVER IRA" <[email protected]>
Received: 6/26/13 8:31:28 AM CDT
To: Scottrade Customer Support <[email protected]>
Subject: WebsiteBrokerage/ContactUsTaxCenter
 
Thanks, your hole goddam system is a joke 
Symbol Qty Last Price Chg $|% Mkt Value Total Chg $
BIZM# 1,500 -- -- 0.00 0.00 
 
 
------ Please do not remove your unique tracking number! ------
<<#51666-3524190#>>


1 Updates & Rebuttals

MochaG

Springfield,
So you are looking for a work around?

#2Consumer Comment

Mon, July 08, 2013

You are trying to put away your asset in order to avoid any capital gain taxes? Well, that's why the company does not want to directly involve because it could back fire them later, so they simply tell you where to look for. If you cannot understand it, it is your own problem. You already know that hiding your assets in foreign countries is a work around (but could be illegal if you do it wrong). So it is up to you, not them.

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