- Report: #1261015
Complaint Review: Scottrade - Nationwide
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Author Confirmed
Why?
Scottrade
Nationwide, USA
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Scottrade Security Breach October 8 2015 Notice by email and # for AllClear security (no one picks up!!) Nationwide
In 2013 I applied to the Scottrade Brokerage by phone from Richland Wa. Someone named Brian helped, but the 2nd person was so rude, I never funded my account.
On October 8, 2015 I received a notice by email that the company was hacked. They gave a number for AllClear (security) to provide security, but now on hold for over an hour, no one picks up. Sloppy service here as well.
Although I spoke with Scottrade staff (National level) and was told, that even as the email mentioned Social security numbers were accessed I was told by phone mostly they thought the "contact" information was used? I asked if they had deleted the account since it was not funded and they had. But 2 years later clients are now being informed.
https://about.scottrade.com/CyberSecurityUpdate
