Mary
miami,#2Author of original report
Wed, July 13, 2005
The Sea Miles / SeaMiles Carnival Cruise Lines / Juniper Bank Mastercard is a credit card that should be banned and these companies should be sued for blatant deceptive advertising. You will get a lot of surprises you have not bargained for with this card, like a 2% fee on purchases made outside the USA, even when the souvenirs are priced in U.S. dollars. You will need to spend a fortune to come close to a free cruise (which is not really free if you look at the fees you have to pay) so many restrictions in the fine print. It's a shame that they can put all these restriction in the fine print without giving notice to the consumers. I am surprised that Carnival can put their name on such garbage. SeaMiles have nonexistent customer service, and they just give you the runaround so you just pray you will never have to call their customer service number (if you can get thru in the first place) On one incident, their number was disconnected for days. To manage your seamiles, you go into a maze of a website redirecting to another website and so on and when you finally enter your login information, you get rejected for one reason or the other. Of course, you call the customer service and they reset the password, but the same thing happens 2 days later and so on. Oh, wanna book a cruise with your miles! Good luck on that as well, they have not transferred my points from Capital One like they promised in Carnival Sea Miles promo letter. With new points that you earn, it will show on your account in a month if you are lucky. I have had many credit cards but never have I experienced such a ripoff. I will cancel my card and hope that consumers that want an honest advise on the (SeaMiles Carnival Cruise Lines Juniper Mastercard) credit card; my advise: YOU WILL BE SORRY. I holding on to my card for a month or two until I can resolve the miles transfer and then I am canceling this card. I hope that others step forward and share their bad experience with this card, as I am sure that I am not the only one.
Mary
miami,#3Author of original report
Wed, July 13, 2005
The Sea Miles / SeaMiles Carnival Cruise Lines / Juniper Bank Mastercard is a credit card that should be banned and these companies should be sued for blatant deceptive advertising. You will get a lot of surprises you have not bargained for with this card, like a 2% fee on purchases made outside the USA, even when the souvenirs are priced in U.S. dollars. You will need to spend a fortune to come close to a free cruise (which is not really free if you look at the fees you have to pay) so many restrictions in the fine print. It's a shame that they can put all these restriction in the fine print without giving notice to the consumers. I am surprised that Carnival can put their name on such garbage. SeaMiles have nonexistent customer service, and they just give you the runaround so you just pray you will never have to call their customer service number (if you can get thru in the first place) On one incident, their number was disconnected for days. To manage your seamiles, you go into a maze of a website redirecting to another website and so on and when you finally enter your login information, you get rejected for one reason or the other. Of course, you call the customer service and they reset the password, but the same thing happens 2 days later and so on. Oh, wanna book a cruise with your miles! Good luck on that as well, they have not transferred my points from Capital One like they promised in Carnival Sea Miles promo letter. With new points that you earn, it will show on your account in a month if you are lucky. I have had many credit cards but never have I experienced such a ripoff. I will cancel my card and hope that consumers that want an honest advise on the (SeaMiles Carnival Cruise Lines Juniper Mastercard) credit card; my advise: YOU WILL BE SORRY. I holding on to my card for a month or two until I can resolve the miles transfer and then I am canceling this card. I hope that others step forward and share their bad experience with this card, as I am sure that I am not the only one.
Mary
miami,#4Author of original report
Wed, July 13, 2005
The Sea Miles / SeaMiles Carnival Cruise Lines / Juniper Bank Mastercard is a credit card that should be banned and these companies should be sued for blatant deceptive advertising. You will get a lot of surprises you have not bargained for with this card, like a 2% fee on purchases made outside the USA, even when the souvenirs are priced in U.S. dollars. You will need to spend a fortune to come close to a free cruise (which is not really free if you look at the fees you have to pay) so many restrictions in the fine print. It's a shame that they can put all these restriction in the fine print without giving notice to the consumers. I am surprised that Carnival can put their name on such garbage. SeaMiles have nonexistent customer service, and they just give you the runaround so you just pray you will never have to call their customer service number (if you can get thru in the first place) On one incident, their number was disconnected for days. To manage your seamiles, you go into a maze of a website redirecting to another website and so on and when you finally enter your login information, you get rejected for one reason or the other. Of course, you call the customer service and they reset the password, but the same thing happens 2 days later and so on. Oh, wanna book a cruise with your miles! Good luck on that as well, they have not transferred my points from Capital One like they promised in Carnival Sea Miles promo letter. With new points that you earn, it will show on your account in a month if you are lucky. I have had many credit cards but never have I experienced such a ripoff. I will cancel my card and hope that consumers that want an honest advise on the (SeaMiles Carnival Cruise Lines Juniper Mastercard) credit card; my advise: YOU WILL BE SORRY. I holding on to my card for a month or two until I can resolve the miles transfer and then I am canceling this card. I hope that others step forward and share their bad experience with this card, as I am sure that I am not the only one.
Mary
miami,#5Author of original report
Wed, July 13, 2005
The Sea Miles / SeaMiles Carnival Cruise Lines / Juniper Bank Mastercard is a credit card that should be banned and these companies should be sued for blatant deceptive advertising. You will get a lot of surprises you have not bargained for with this card, like a 2% fee on purchases made outside the USA, even when the souvenirs are priced in U.S. dollars. You will need to spend a fortune to come close to a free cruise (which is not really free if you look at the fees you have to pay) so many restrictions in the fine print. It's a shame that they can put all these restriction in the fine print without giving notice to the consumers. I am surprised that Carnival can put their name on such garbage. SeaMiles have nonexistent customer service, and they just give you the runaround so you just pray you will never have to call their customer service number (if you can get thru in the first place) On one incident, their number was disconnected for days. To manage your seamiles, you go into a maze of a website redirecting to another website and so on and when you finally enter your login information, you get rejected for one reason or the other. Of course, you call the customer service and they reset the password, but the same thing happens 2 days later and so on. Oh, wanna book a cruise with your miles! Good luck on that as well, they have not transferred my points from Capital One like they promised in Carnival Sea Miles promo letter. With new points that you earn, it will show on your account in a month if you are lucky. I have had many credit cards but never have I experienced such a ripoff. I will cancel my card and hope that consumers that want an honest advise on the (SeaMiles Carnival Cruise Lines Juniper Mastercard) credit card; my advise: YOU WILL BE SORRY. I holding on to my card for a month or two until I can resolve the miles transfer and then I am canceling this card. I hope that others step forward and share their bad experience with this card, as I am sure that I am not the only one.