Tom
Assville,#2Consumer Comment
Tue, February 22, 2005
I guess you may be correct about some of the employees at the sears auto centers. It is possible that you are just maybe a person how just likes to whine, or perhaps someone who thinks they may know it all or maybe just someone like this goverment worker who has seen and done it all. Unfotunately, alot of people donot get the philosophy that sears has. I am one of those people too, they just make sure that they pay me every 2 weeks. I think that maybe this gentleman should probably pay attention to what is going on with his truck, or take it to someone else.
Frank
Jville,#3Consumer Suggestion
Fri, October 08, 2004
Sears can offer cheap prices because they hire mechanics who don't know better or are shoddy and still need work. This is not the case in all sears. It is a case by case basis. The managers are inexperienced and don't know better. MY POINT IS THAT IF THEY OVERTIGHTEN THE WHEELS WITH AN IMPACT GUN THIS COULD WARP THE ROTORS. I am a very experienced Mechanic. In my resume Autos, M.cycles, Tanks and heavy equiptment, Aircraft fixed and rotory wing. I work for the US Gov. It seems like many people have this done by unknowing or uncaring mechs. but then the company will not take responsibility. Key indicator. If the rotors were warped then they should have told you when they did the work the first time.