- Report: #1413727
Complaint Review: sears holding company - California
Reported By:
Maureen -
simi valley, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
sears holding company
California, United States
Phone:
1-800-697-3277
Web:
sears.com
Categories:
Business Rating:
(0)
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sears holding company sears lied overcharged sent to third party California
Ordered dishwasher from Sears online. Online said delivery would be on a Saturday by a sears delivery team. Called Friday they said i should receive call Sat morning about time for delivery Called Saturday and was told it was delivered to a third party for installation, which was closed for the weekend. I asked to speak to a superior but they didn't have one to help because sears call center is in the Philippians. What i was told i was ordering from my local store which is what i was told online. So i now am told delivery is on Tuesday. Should i mention already took day off work for the first delivery.
Now get a call on Monday from installation place i need to pay 48 more dollars for them to come out because they need to file with county that dishwasher was hooked up correctly. WHAT ??? this is not a new house just switching dishwasher i was told they would not come out until i paid extra and even if i do pay they now cant come out until Thursday. Not sure what happened to sears aid delivery would be on a Saturday by a sears delivery team.
