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  • Report:  #1125531

Complaint Review: SEARS HOLDING COMPANY - Select State/Province

Reported By:
FRAN - SHARON, Massachusetts,
Submitted:
Updated:

SEARS HOLDING COMPANY
AUSTIN Select State/Province, USA
Web:
TEXAS
Categories:
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1 Updates & Rebuttals

Sears Cares

Hoffman Estates,
Illinois,
Sears Cares

#2UPDATE Employee

Tue, February 25, 2014

Fran,

We appreciate you posting about this matter. My name is Liz and I am a member of the Sears Cares Escalations team. We truly understand your frustrations with what has occurred with your snow blower repair.  We would be happy to connect you with one of our dedicated case managers to speak to you and address your concerns. Please send the following information – contact #, screen name (Fran), phone # used at time of purchase to [email protected].   Again, we’re sorry for any trouble we have caused and we hope to talk to you soon.

Thank you,

Liz R.

Social Media Moderator

Sears Social Media Support

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