If you make the mistake of buying anything that will need replacement or repair parts from Sears you get to play a game. You are sent to Searspartsdirect and they give you a price 4 times what it will cost you fro anything from filters to mowing decks. When you state that the price is outrageous all of a sudden they can do better. They will lower the price for you if you are still interested. Your best bet is to go online and search for the part, you will be amazed at the savings. I used to love Kenmore items but if they are not going to stand behind the products I will buy elsewhere.
cbmiapia
Kingsland,#2Consumer Comment
Mon, March 21, 2016
This place is a report. Their parts prices are higher then buying an item new.. We were buying parts for an oven. 2 parts cost more then it would if I bought a brand new oven. They are insane and they wonder why they are losing business