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  • Report:  #141963

Complaint Review: Sears - Chrystal River Florida

Reported By:
- Hernando, Florida,
Submitted:
Updated:

Sears
1801 N.W. Highway 19 Chrystal River, 34429 Florida, U.S.A.
Phone:
352-795-2585
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Having to have worn corrective lenses for over 50 years. I took my prescription from Dr. Newcomer one of the best eye doctors in this area to sears optical in Crystal River Florida.

The lady that I talked to insisted on picking my frames. My problem is not the frames it is the opticals. If you turn your head right or left your vision is impaired except when you look directley ahead. I have had 30 pairs of glasses in my life time, but these are absolutley un-exceptable.

I have tried to call but nobody wants to listen. It might be only $267.00 for frames and optics that don't work. Hoping for some kind of comprimise in this issue. I have waited 3 months thinking that maybe my eyes need to adjust to the glasses but that did not happen. I feel that seeing was second to frames in this matter. I have topshelf frames and very poor optics

Thanking you for your time

Terry

Hernando, Florida
U.S.A.


2 Updates & Rebuttals

Cory

San Antonio,
Texas,
U.S.A.
Bad Glasses Or Bad Eyes

#2Consumer Suggestion

Mon, May 09, 2005

You have either bad glasses or bad eyes. Take the glasses with you to your Dr and have him check them while you're wearing them. 3 months is way too long. I don't have to tell you what I think of s-mart.


Bob

Raleigh,
North Carolina,
U.S.A.
See Your Doctor

#3Consumer Suggestion

Sun, May 08, 2005

Show the glasses to your opthalmologist and ask if he can give you a note indicating that the lenses are not ground according to his/her prescription. The doctor may do this free if you ask. If the glasses are done wrong, go back to Sears. If they don't help, contact your state attorney general to find the agency that licenses optical establishments.

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