- Report: #752667
Complaint Review: Sears - Mobile Alabama
Reported By:
Hager family -
Statesville, North Carolina, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Sears
Mobile, Alabama, United States of America
Phone:
Web:
searspartsdirect.com
Categories:
Business Rating:
(0)
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Sears Sears Parts Direct Will not cancel order or refund money Mobile, Alabama
I sent an email to cancel order for parts. They kept beating around the bush trying to convince me not to cancel. I was initially told that the part was backordered for 14 days, when I replied that I wanted to still cancel, I was then told that it had shipped! They will not refund my money or accept the part. A part that is not used can be sold to another customer and I have never heard of ANY retail company that will not accept returned merchandise. Will never buy from Sears again.
