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  • Report:  #1368898

Complaint Review: Sears/Numark - Nationwide

Reported By:
lauramayj - Strongsville, Ohio, USA
Submitted:
Updated:

Sears/Numark
Nationwide, USA
Phone:
800-457-4652
Web:
N/A
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Sears Patio furniture is complete garbage.I bought the GrandView 7 piece patio dining set 4 years ago.Ather 3 months of use in a Cleveland ohio summer the finish on the chairs started peeling off.We store the patio furniture in the winter in a shed.My husband went to get it out this spring and the octagon table top has warped and the glass was all over the shed floor.i called sears who refered me to their Warrnty company called Numark.After being put on hold for more than 20 min i get a rep named Wendy who informs me the set only had a 1 Year warrenty on it and i should send pictures in a claim to prove damage .So sent all the info they required only to get a email back saying"sorry can't do anything about it".Really i paid close to $500.00 dollars for the set and after 4 summers of use it's complete junk and there is nothing you can do about it.I have read many other sites that have warned consumers about Sears and Numark not holding up their end of the junk they are manufacturing and glass tabletops exploding.If they know the glass in the tables are exploding them why do they continue to sell them.



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