- Report: #375030
Complaint Review: Seattle Coffee Direct Seattlecoffeedirect.com - Evanston Illinois
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Seattle Coffee Direct Seattlecoffeedirect.com
seattlecoffeedirect.com Evanston, 60201 Illinois, U.S.A.
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Seattle Coffee Direct Seattlecoffeedirect.com Seattle Coffee Direct deceptively charged my card multiple times, bogus membership fee. Evanston Illinois
Seattle Coffee Direct is a service that I decided to buy from for what I thought would be a simple $5 charge. Just like other offers, they have an introductory offer for my choice of two coffee selections for $5, that they called "5 for 5". This implies that I choose 5 things for $5 TOTAL. However, let me inform the public that this is actually $5 PER item for a total of $25. Then within days, and before you have a chance to see the charge or cancel, they hit your card for $38.95 for a membership fee and more coffee.
I am not a dumb person and I have years of experience ordering items from "internet" companies. I read through the entire "read me" document and all fine print. I would not have followed through with the order had I suspected their intended deception. I called them immediately and they've offered a refund provided I refuse delivery of the items once they arrive and return to sender. We'll see if they follow through before I give them any praise for offering the refund so quickly.
Zoomblur
W, Texas
U.S.A.
I am not a dumb person and I have years of experience ordering items from "internet" companies. I read through the entire "read me" document and all fine print. I would not have followed through with the order had I suspected their intended deception. I called them immediately and they've offered a refund provided I refuse delivery of the items once they arrive and return to sender. We'll see if they follow through before I give them any praise for offering the refund so quickly.
Zoomblur
W, Texas
U.S.A.
1 Updates & Rebuttals
Jeff Berman
Evanston,Illinois,
U.S.A.
For additional help
#2UPDATE Employee
Thu, November 06, 2008
Dear Zoomblur, I apologize for any problems you have encountered with Seattle Coffee Direct. If you need any further assistance, please call 888-217-CAFE and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php. Sincerely, Jeff Berman Direct of Customer Service [email protected]
