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  • Report:  #454552

Complaint Review: SeattleCoffeeDirect.com MetroCoffeeDirect.com GlobalCoffeeDirect.com And CoffeeRoastersDirect.com - Evanston, Illinois Internet

Reported By:
- Abilene, Texas,
Submitted:
Updated:

SeattleCoffeeDirect.com MetroCoffeeDirect.com GlobalCoffeeDirect.com And CoffeeRoastersDirect.com
990 Grove St., Ste. 204 Evanston, Illinois, 60201 Internet, U.S.A.
Phone:
888-217-2233
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We didn't do enough research and got "stung" by their newest offer. We signed up for the $5.00 intro offer on 5/16/2009 believing their statement in their terms that the first shipment would not occur for a month, allowing us to cancel should we not like the coffee. However, on 5/18/2009, before the intro offer ever arrived, we were charged for the first of 4 UNAUTHORIZED shipments. Each shipment was billed at $38.96 (12-oz bags at $12.50 + 6.98 for each of 2 bags) for a total FRAUDULENT charge of almost $160! We canceled, returned the coffee, and have requested both our bank and VISA to reverse the charges.

Since then, I discovered that SeattleCoffeeDirect.com is also known

as MetroCoffeeDirect.com, GlobalCoffeeDirect.com, and CoffeeRoastersDirect.com! It's obvious (at least to me) that they are an agile company in today's rapidly changing e-business environment they change their name frequently to HIDE . . .

Rich

Abilene, Texas

U.S.A.


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