- Report: #1322809
Complaint Review: Secretserums.com - Lewiston nationwide
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Author Confirmed
Why?
Secretserums.com
41 California St. Lewiston, 04240 nationwide, USA
Phone:
800-474-8947
Web:
secretserums.com,
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Secretserums.com Employees Customer Service Rep. and Management. ( CLARISA) .. (KIM) Upon contacting customer service only number given to contact I spoke to Rep. Clarissa . She basically ignored my concern about my new billing statment in which I didn't agree upon .Lewiston National Wide
By following protocol on my behalf I called in the week prior to today's call on Aug 16 2016 Tuesday 8.30 a.m. approximately. She advised me I was getting billed because I didn't cancel 2 days as informed . In which I wasn't informed as I continue to explain to her my prior call in the beginning of Aug. The first week. She rudely hung the phone up on me. Not only your wait is about 3 to 5 minutes to speak to someone. I called back requesting to speak to a supervisor..
Basically upon my various attempts contacting Secretserums.Inquiring about a new billing amount in question I got rude Associates and There determination to collect on A product they claim . 15 day trail 2day cancellation required and takes 1 to 2 weeks to arrive. You apparently past due you required cancelation date. They do not inform or even honor all they about. Without any options . No refunds no returns. . No timely manner basically your stuck and ripped off .
