- Report: #399442
Complaint Review: Select Care Benefits - Austin Texas
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Select Care Benefits
PO BOX 140766 Austin, 78714 Texas, U.S.A.
Phone:
866-722-6479
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Select Care Benefits Don't fall for third party advocant programs -- big time rip off...take your money and keep billing your credit card!!!! Austin Texas
I feel so stupid and ignorant for falling for this program. All they do is take your money and run. They do not help you with your medications @ all.
All they do is charge you a one time $ 50.00 fee for their application, which will get you no where. I just received their package in the mail yesterday. I called and told them that I was just excepted through a state medical insurance program, so I wouldn't qualify. I told them I wanted to cancel immediately. I spoke to some woman and she said that I would have to send the package back to them with a letter of cancellation and request of refund for the $60.00 per month for the help with three medications. If they didn't receive it be December 25th they would still charge my credit card.
I'm going to report this to the attorney generals office in Austin. To let them know what a rip off this is to consumers, for desperate individuals to find a way to afford thier medications. If you want to respond to my comments please do.
This is such a terrible way to treat people. Like they say they don't fill the prescriptions some other company does. You're better off going to the manufuacture that makes your medications. They have prescription programs for people that fall under certain income requirements and they do give you your medications for free or a reduced cost. I used to work for McKesson and filled people's medications all of the time for three years and I fell for this.
How stupid can one be.
I'll add updates as they occur.
DO NOT FALL FOR THIS PROGRAM.....!!!!!!
Deb
Fountain hills, Arizona
U.S.A.
All they do is charge you a one time $ 50.00 fee for their application, which will get you no where. I just received their package in the mail yesterday. I called and told them that I was just excepted through a state medical insurance program, so I wouldn't qualify. I told them I wanted to cancel immediately. I spoke to some woman and she said that I would have to send the package back to them with a letter of cancellation and request of refund for the $60.00 per month for the help with three medications. If they didn't receive it be December 25th they would still charge my credit card.
I'm going to report this to the attorney generals office in Austin. To let them know what a rip off this is to consumers, for desperate individuals to find a way to afford thier medications. If you want to respond to my comments please do.
This is such a terrible way to treat people. Like they say they don't fill the prescriptions some other company does. You're better off going to the manufuacture that makes your medications. They have prescription programs for people that fall under certain income requirements and they do give you your medications for free or a reduced cost. I used to work for McKesson and filled people's medications all of the time for three years and I fell for this.
How stupid can one be.
I'll add updates as they occur.
DO NOT FALL FOR THIS PROGRAM.....!!!!!!
Deb
Fountain hills, Arizona
U.S.A.
1 Updates & Rebuttals
Brad @ SelectCare Benefits Network
Austin,Texas,
U.S.A.
Hello Deborah,
#2UPDATE Employee
Thu, December 18, 2008
Thank you for bringing this matter to our attention. I have spent some time going over your case with our Advocate Team, and I think that you will find the resolution to meet your expectations. We regret the experience that you had when you were recently a member. We understand now that you signed up with us and you were applying for assistance from multiple places at the same time due to your situation. We wish you would have told us at the time you were signing up that you chose to try to sign up for multiple programs at once. We are glad that you received the state assistance that you applied for when you chose to sign up for us as well. We are certainly happy to offer you a free month of membership so that you can get the medications that you need if you ever lose your state assistance. We are confident that in this time period of using your membership, you will not only receive your medications but also be very happy with our ability to assist you in receiving your medications. Please contact me at 512-406-5057 so that we can get you started if you lose your assistance from the state. Sincerely, Brad Williams SCBN Customer Care Manager 512-406-5057 [email protected] www.SCBN.org
