- Report: #854050
Complaint Review: SellBackYourBook.com - Internetwww.sellbackyourbook.com Internet
Reported By:
MsRipOff -
clifton, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SellBackYourBook.com
Internetwww.sellbackyourbook.com, Internet, United States of America
Phone:
Web:
www.sellbackyourbook.com
Categories:
Business Rating:
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SellBackYourBook.com DO NOT SELL YOUR BOOKS! SELLBACKYOURBOOK.COM is a SCAM!!!! Internetwww.sellbackyourbook.com, Internet
DO NOT SEND YOUR BOOKS TO THIS COMPANY!!! I sent out my books on February 6, 2012 and have yet to receive a confirmation email, nor payment. I have written numerous emails regarding this and have kept being met with the same answer: sometimes it takes 2-3 weeks for the post office to deliver the books to their office. Its a month and a half later. Waiting on their reply this time! They are a scam! I thought I did my due diligence and reviewed the company thoroughly before sending out my books, but I was wrong. I am out both the books I was selling, and the payment. In my opinion, they scam some of the people, some of the time-so you're taking a chance by selling your books with them. I would sell elsewhere!
1 Updates & Rebuttals
BizNinja
Miami,Florida,
United States of America
After calling them, I got my money in 2 hours
#2Consumer Comment
Wed, May 02, 2012
I understand your frustration. I got a quote on about 15 books from them, but by the time I got them ready to be packed and shipped, I had to get another quote (not my highest priority). I did this twice before sending in the package, and this caused some confusion with their system.
After about 2 months of waiting, I went to their website to investigate how to complain. I was virtually met by Adam in a chat box, who tried to find my order based on my details. He was unable to fully verify receipt of my order, but based on the packing list number I gave him and a few book titles, he agreed to fully give me the price on the most recent quote, and he had the money in my Paypal account within 2 hours after my complaint.
I think their processes and procedures need a bit of ironing out, but based on the attention Adam gave me, I think they're truly trying. They certainly aren't a rip off, my Paypal account proves that, and honestly, I'm glad to get my shelf space back and make a few bucks at the same time.
Have you tried contacting them? If not, try calling them with your packing list ready. Good luck!
