- Report: #1223608
Complaint Review: Senior Sales - Plano Texas
-
Author Not Confirmed
Why?
Senior Sales
2300 McDermott Road, Suite 200-272 Plano, 75025 Texas, USA
Phone:
1-800-656-2426
Web:
https://www.senior-sales.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Senior Sales hoax insurance appointments, paid for 30 set appointments, received only 23 leads, none were willing to talk about insurance. Plano Texas
I signed up for Senior Sales for a first order of 30 set insurance sales appointments and prepaid by cashiers check on 2/5/15 (as they do not accept credit cards) in the amount of $1,020. The would break down to $30 per appointment. I only received by email 23 set appointments. I made either phone or in person contact with all 23 I did receive. Of the 23, not one person actually agreed to an in person sit down appointment (that was supposedly already scheduled by Senior Sales). In every case, they empatically told the original Senior Sales telemarketer that they would not agree to any kind of appointment. So when I made contact with them, they told me they had not agreed to talk to anyone about insurance. I got no appointments, wasn't able to open my kit, made no sales, etc.
In Febrary I was proactive and spoke "Bella Thorne" the Senior Sales agent contact about replacement leads, but never recieved any. She told me to submit complaint forms to Senior Sales staff "Kristel Lowe" for each appointment lead, which I did. I never recieved a response from her. Not only that, but they stopped taking my calls. The sevice agreement I signed guaranteed that these "non-scheduled/deficient" leads would be replaced with no questions asked. Which is simply not true.
Senior sales took my $1,020, lied about the terms of their agreement, didn't set one single appointment, so that I couldn't sell any insurance. As I mentioned, they will not take responsibility for giving me insurance appointments, as I paid for and agreed to in the terms of their agreement.
Please help me get my money back. Thanks.
