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  • Report:  #1231960

Complaint Review: Senior Sales - plano Texas

Reported By:
mczummo - Delray Beach, Florida, USA
Submitted:
Updated:

Senior Sales
plano, Texas, USA
Web:
www.senior-sales.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I contacted the company and started with Bella Thorne, I discussed at length, what I was looking for regarding preset appointments for Final Expense in Palm Beach County, Florida. I asked her many questions regarding how pre-screened appointments were being made, and by whom, if the appointment setters are from within the USA or outside like India. She assured me that they have over 16 years of business providing insurance agents with only the highest quality of lead and appointment setting services. She assured me that prospects were carefully pre-screened for health issues, income and having an interest in meeting with a qualified licensed agent from their community. The cost was $34.00 per preset appointment with a minimum order size of 20 for a total of $680.00. Well after getting my money I discovered no one answers the phone. I started to receive preset appointments that were honestly terrible and certainly not worth $34.00 each. The appointments were worthless, I requested for the audio records for the appointment setter and discovered the individual is from India and always asked the prospect if the acquired information within the last two weeks and if they've read it. I have questioned them about what information they were sending, and found out that no information was ever provided by them prior to calling the prospect. The screening and interest building questions were non-existant and the few questions they asked were worthless and I wouldn't consider any of the screening questions of any real value towards making a real potential appointment. I have asked them repeatedly to replace all of their worthless appointments and correct their serious problems with worthless appointments, but all I get is lip service and only by email when I really bug them! The extra work and aggravation with dealing with this low life company is not worth it especially when they have no intentions of providing what they claim to do on their website. Go to their website and all you will see is there hype and fluff about how good they are, BUT don't fall for it like I did, they're not worth spit or even 2 cents. Now hopefully as a last resort Arbitration can help me which will cost me hundreds of dollars and many hours of work. STAY AWAY FROM THIS CHEAP LOW LIFE bunch of scam artists!!! They also required to be paid by Certified check or MO for their first payment to process your first order, DON"T DO IT!!!



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