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  • Report:  #1390446

Complaint Review: Seniorleads TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. SeniorLeads helps financial professionals who are wasting time and earning too little. SeniorLeads finds Insurance Prospects and Investment Prospects for Financial Advisors by advertising on web sites that affluent 45+ investors & insurance buyers frequent. SeniorLeads is designed around you the financial professional to help you grow your business. - Pleasant Hill California

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona, USA
Submitted:
Updated:

Seniorleads TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. SeniorLeads helps financial professionals who are wasting time and earning too little. SeniorLeads finds Insurance Prospects and Investment Prospects for Financial Advisors by advertising on web sites that affluent 45+ investors & insurance buyers frequent. SeniorLeads is designed around you the financial professional to help you grow your business.
25A Crescent Drive #1508 Pleasant Hill, 94523 California, USA
Phone:
888-893-2998
Web:
www.seniorleads.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Seniorleads joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Seniorleads approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Seniorleads did just that.



SENIORLEADS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" SeniorLeads is dedicated to complete transparency with its customers. You get a written guarantee and full disclosure of how the service operates and what is promised and not promised. PLEASE READ IT CAREFULLY. This extra care to explain the service in writing is to eliminate misinterpretations which can occur on phone calls. This disclosure becomes the agreement between the company and its customers. If you show that the company fails to live up to any parts of this written agreement, you will get a refund.



WHY SENIORLEADS IS BETTER THAN THEIR COMPETITORS

SeniorLeads has a constant process to improve their service. Specifically, the company is always seeking the best sites on which it can advertise and obtain high quality leads for its customers: financial advisors and life insurance professionals. New sites are evaluated and tested weekly and customers get to vote on site quality. This process helps the company do a continually better job.

1.Response times to customer support tickets average under 2 hours (via email), not 2 days as is so common with other companies. 2. The SeniorLeads system is designed to make the best use of your time:

• Automation of processes • Complete knowledge base with answers to every question available 24/7 • Training through online videos of how to maximize profits and convert the maximum number or prospects to clients

If you need any documentation submitted to compliance, we will do that and also pay for FINRA review if you desire



SENIORLEADS - STATEMENTS FROM THE VP RESPONSIBLE FOR DAILY OPERATIONS – BOB RICHARDS

" My name is Bob Richards and I am the VP of SeniorLeads. I would like to thank you for taking the time to review SeniorLeads. We provide real-time opt-in consumer leads for financial professionals (financial advisors and life agents). These consumers have expressed interest in knowing more about your products and services and have provided their contact information. Our service allows you to meet new prospects, gain new clients faster and boost your income quickly.”

At Seniorleads we pride ourselves in using the highest quality PRODUCTS.

"At Seniorleads we pride ourselves on high-quality service, full disclosure, and efficiency. Customer support tickets get a response on average, in under 2 hours (by email). Before you pay, you get a guarantee and agreement detailing what we can and cannot promise."



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Seniorleads is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Seniorleads and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Seniorleads a positive Rating. Seniorleads made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM SENIORLEADS

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. seniorleads is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Seniorleads is dedicated to customer satisfaction doing what they promise in writing. Seniorleads provides a written agreement and if anytime the company does not live up to that agreement, you get a refund. Seniorleads receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Seniorleads will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Seniorleads, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Seniorleads directly at 888-893-2998.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Seniorleads or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Seniorleads meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Seniorleads.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Seniorleads’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

ED Magedson - Founder

[email protected]

www.ripoffreport.com

a Worldwide Consumer Reporting News Agency

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


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