- Report: #19326
Complaint Review: Serramonte Ford - Colma/Daly City California
-
Author Not Confirmed
Why?
Serramonte Ford
999 Serramonte Blvd. Colma/Daly City, 94014 California, U.S.A.
Phone:
650-755-7007
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Serramonte Ford ripoff ripoff Colma/Daly City California
About 2 and half years ago my wife and I purchased a Ford Aerostar from this location. This was an used vehicle. Our credit was not that great but we were able to work out a deal which we were OK with. During the first week of having this VAN we had problems with the doors locks on both passanger side and on the drivers side doors. We took it back and they did get it repaired but never did put the door panels in correctly. A week or so later we noticed that the door panels was cracking, I checked it and noticed that the door panels were missing the plastic containers which hold the panel in.
I went back and asked them that they need to fix this and their response that it was not covered in the warrantee. I mentioned to them that this occured when they removed the panels to fix the locks and not securing the panels correctly back into the door.
Bottom line here is, I went back and forth with them and the Ford main office and no one is or was willing to help get this fixed. Now I have notice the sliding door panels are breaking of and the screws will not stay in. The sliding door screws are stripped and the screws will stay in. All the panels have cracks and Ford would not help get this fixed.
They did a lousy job and because of this things keep on breaking.
What else should I do?
Thanks
Tony
San Bruno, California
I went back and asked them that they need to fix this and their response that it was not covered in the warrantee. I mentioned to them that this occured when they removed the panels to fix the locks and not securing the panels correctly back into the door.
Bottom line here is, I went back and forth with them and the Ford main office and no one is or was willing to help get this fixed. Now I have notice the sliding door panels are breaking of and the screws will not stay in. The sliding door screws are stripped and the screws will stay in. All the panels have cracks and Ford would not help get this fixed.
They did a lousy job and because of this things keep on breaking.
What else should I do?
Thanks
Tony
San Bruno, California
1 Updates & Rebuttals
The Great Thron
Scottsdale,Arizona,
Try these email addresses at Ford Motor Corp
#2Consumer Suggestion
Wed, October 16, 2002
Tony Try emailing Ford's Big shots. Tell them what trouble you are going through.
Here on a golden platter, I The Great Thorn give you Ford's big shots names, phone numbers and email addresses.
The Golden platter being the Rip Off Report.
The Head Cheese Himself William Clay Ford and his email address is ( [email protected] )
Brenda Hines
[email protected]
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-322-1185
Tom Hoyt
[email protected]
Brand(s): Ford Motor Company
Department: Centennial Operations
1-313-323-8143
Ron Iori
[email protected]
Brand(s): Ford Motor Company
Department: Global Operations
1-313-337-2456
Daniel Jarvis
[email protected]
Brand(s): Ford Motor Company
Department: Ford Financial
1-313-594-2527
Paige Johnson
[email protected]
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820
Kristen Kinley
[email protected]
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
Joe Koenig
[email protected]
Brand(s): Ford Motor Company
Department: Powertrain
1-313-845-9148
Susan Krusel
[email protected]
Brand(s): Ford
Department: Ford Division
1-313-594-4175
Meera Kumar
[email protected]
Brand(s): Ford
Department: New York Regional Office
1-212-265-2793
Ed Lewis
[email protected]
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-323-7809
Sonia Mishra
[email protected]
Brand(s): Ford Motor Company, Lincoln
Department: Global Product Development & Technologies
1-313-621-6089
Octavio Navarro
[email protected]
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2033
Todd Nissen
[email protected]
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-337-2786
Bob Roach
[email protected]
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Product Development and Global Design
1-313-390-9553
Harold Allen
[email protected]
Brand(s): Ford
Department: Dallas Regional Office
1-214-528-7120
Sandra Badgett
[email protected]
Brand(s): Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2036
Angela Coletti
[email protected]
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-390-1759
John Delle Monache
[email protected]
Brand(s): Ford Motor Company
Department: Broadcast News
1-313-594-0520
Anne Marie Gattari
[email protected]
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-322-9211
Ron Iori
[email protected]
Brand(s): Ford Motor Company
Department: Global Operations
1-313-337-2456
Susan Krusel
[email protected]
Brand(s): Ford
Department: Ford Division
1-313-594-4175
Rich Mayk
[email protected]
Brand(s): Ford Motor Company
Department: Broadcast News
1-313-845-0627
John Ochs
[email protected]
Brand(s): Ford Motor Company
Department: New Media Team
1-313-337-3669
Glenn Ray
[email protected]
Brand(s): Ford Motor Company
Department: Broadcast News
1-313-248-2335
David Reuter
[email protected]
Brand(s): Ford Motor Company
Department: Global Operations
1-313-594-4410
Deborah Sandford
[email protected]
Brand(s): Jaguar
Department: Jaguar
1-949-341-6184
Lynne Slovick
[email protected]
Brand(s): Land Rover
Department: Land Rover
1-949-341-6809
Kristine Testori
[email protected]
Brand(s): Ford Motor Company
Department: Process Leadership
1-313-594-3542
Beverly Thacker
[email protected]
Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo
Department: Broadcast News
1-313-317-7639
Donna Thomas
[email protected]
Brand(s): Ford Motor Company
Department: Media Fleet
1-313-845-4613
James Thomas
[email protected]
Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar
Department: Jaguar
1-949-341-6140
James Trainor
[email protected]
Brand(s): Ford Motor Company, Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7689
Christian Vinyard
[email protected]
Brand(s): Ford Motor Company
Department: Global Affiliates & Associations
1-313-594-7899
Rich Voytowich Jr.
[email protected]
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
Kristie Winters
[email protected]
Brand(s): Ford Motor Company
Department: Media Fleet
1-313-317-4453
