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  • Report:  #93732

Complaint Review: SFM *critics Choice ENT - Internet

Reported By:
- marysville, Washington,
Submitted:
Updated:

SFM *critics Choice ENT
Internet, U.S.A.
Phone:
800-527-3378
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
SFM * critics choice somehow withdrew money out of my account without my consent . I had know idea how they did it! Now I am trying to find out how, and how to make sure it does not happen again . THANK YOU for all the info.

Joe

marysville, Washington
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


2 Updates & Rebuttals

Mike

Seminole,
Florida,
U.S.A.
dear joe,

#2UPDATE Employee

Tue, October 12, 2004

i am currently a great options associate for MNE what that means, is i offer the critics choice package. the thing with critics choice is nothing gets taken out of your acount besides the 1$ charge which is too establish your account with critics choice. you then have 30 days to cancel, stated in the script, "unless you call to cancel critics choice will continue your membership and automaticly bill the credit card you provide 9.99 at the END of the thirty days" now at that point the associate either needs an affirmitive yes, or no so obviously you consented this because you did give them your credit card number or your check card number, which isnt allowed, as an associate we will get written up for taking check card numbers, and also stated in the script. "we accept all major credit cards whichever is best for you, i just need the exp. date first". if you think you were done wrong in any way, feel free to call customer service (800) 235-3623 and they will handle it, each and EVERY call that comes through are recorded so we can pull it up for your protection. i believe thats the number. point of story is, next time you give out your credit card number, open your ears and listen because everything is stated to you over the phone and only WITH your consent we can send out the membership kit. thanks for your time,


Jim

Clearwater,
Florida,
U.S.A.
critics choice rip off ...NME company involvement

#3Consumer Comment

Fri, June 18, 2004

I work for the nme company. as a telemarketer we offer critics choice to people after they refuse to buy magazines this is probably how they got your credit card number in most cases it is a rip off do not back off. if you can find out that nme was involved go after them with out fail, you would not be alone

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